MIS (Management Information System)
CASE STUDY Cedrick Borbo Florence Rose Gonzalez Ma. Gladelyn Medina BSIT 3-E
Building the IT Infrastructure Alfred is a do-it-yourself entrepreneur who built up his fortune in trading. He traded in anything and everything, and kept close control of every activity. That was how he had grown rich enough to indulge in his one dream — to build a college in his hometown. A college that would be at par to the ones in the better cities, the ones in which he could not study himself. Work started a year back and the buildings were coming along well. He himself did not use computers much and became hooked to the Internet and e-mail only recently. He was determined to provide a PC with Internet connectivity to every students and faculty member. He was currently engrossed in pla ns fo r th e 10 0 – seater computer lab. What was confusing him was the choice of Internet connectivit y. He had about a dozen quotes in front of him. Recommendatio ns ranged from 64 kbps ISDN all the way to 1 Gbps leased line to Guwahati, which was almost 200 km away. Prices ranged from slightly under a lakh all the way up to Rs 25 lakh and beyond. He did not understand most of the equipment quoted — firewall, pro xy ser ver, ca ch e app li an ce. No r was he su re what the hid den co st s wer e. Al th ough it went against his very nature, he would have to identify a trustworthy consultant who would help him make sense of the whole thing.
Questions: a. In the context of the given case, what managerial issues need to be addressed by Alfred? Why is it important for managers to be tech savvy? b. What is the importance of a ‘system consultant’ to an organization? What skills should he/she possess?
Background Information: Alfred is a do-it-yourself entrepreneur who built up his fortune in trading. He traded in anything and everything, and kept close control of every activity. That was how he had grown rich enough to indulge in his one dream — to build a college in his hometown. A college that would be at par to the ones in the better cities, the ones in which he could not study himself. Work started a year back and the buildings were coming along well. He himself did not use computers much and became hooked to the Internet and e-mail only recently. He was determined to provide a PC with Internet connectivity to every students and faculty member. He was currently engrossed in plans for the 100 – seater computer lab. What was confusing him was the choice of Internet connectivity. He needs a system consultant to make him understand the internet connection he will avail.
Problem Statement:
The Manager is lack of technology knowledge and needs to know more about technology.
Choosing the best internet connection for the IT infrastructure.
Understanding the equipment and environment of the IT infrastructure with a help of a system consultant.
Analysis of case data.
Alfred is lack of knowledge in technology. Our world is now, High-tech. Managers need to know how to use technology because nowadays everything is operated by machines. They need to know how it works in order for them to use machines and gadgets and after all it makes our work so much easier. Technology has been very efficient and useful in all aspects especially the internet. He wanted to build an IT infrastructure which would contain a 100-seater compu ter lab which would be used by the students and also the staffs. The number o f computers must be match with the internet speed. The higher number of computers, the faster internet connection you needed. But first he need to know the equipment needed in building a computer lab and installing an internet connection. For him to know all of these, he needs help from an expert, a system consultant . The system consultant should possess are of course, first, She/he should know how to operate a form of technology. Second, he/she should be aware of the problems that may occur in the system of the organization in the form of technology. Third, of course, he/she should be tech savvy and should possess the idea in solving the problem that may occur.
Discussion of several alternative solutions.
Alternative Solution No.1
Knowledge in Technology First of all,He need to know first how to use computer and what are those commonly uses of a computer.Like basic computer activity like u sing Microsoft Word,Exel and power Point Presentation because that activity is very useful in terms of any paper works especially your private informations etc.It helps you to save a time.In every organization one of the most important application is your d atabase because in database we can save a lot of important data in your own organization and even your private information so you must learn how to do it and how we can secure it. ADVANTAGES:People are using computers to perform different tasks quickly and easily.And you can understand what they do in computer and you may know how to do or how to secured your personal document without carrying a lot of things or any activity you do manual DISADVANTAGES:The data stored on a computer can be accessed by unauthorized persons through networks. It has created serious problems for the data security. People use the computer for negative activities. They hac k the credit card numbers of the people and misuse them or they can steal important da ta from big organizations.
Alternative Solution No. 2
Hiring a professional and trustworthy person
You can hire a computer professional person rather if you have a relative that professional in using computer hardware and software activities that may helps you to manage your infrastructure and you may able to teach you how to use and make some basic computer activities that is very useful in everyday life. ADVANTAGES: You don’t even have a problem in terms of trust because if you hire your relatives for being a Co-manager you don’t have a doubt that he or she may cheat or become a traitor to you because you really know her/him and what kind of person he/she is. DISADVANTAGES;It have a tendency in hiring your relatives that ma y be a big headed employee or member of your organization.He/She may use his/her position to abused others because he/she is a relative the owner of a organization or company.
Recommendation Alternative Solution no. 1
Knowledge in Technology First of all,He need to know first how to use computer and what are those commonly uses of a computer.Like basic computer activity like using Microsoft Word,Exel and power Point Presentation because that activity is very useful in terms of any paper works especially your private informations etc.It helps you to save a time.In every organization one of the most important application is your datab ase because in database we can save a lot of important data in your own organization and even your private information so you must learn how to do it and how we can secure it. I think the best solution in this case is to know how to use computer because in our generation technology is the best way to abridge any activity like in computer some hard
works is can be convert in more easier way by using computer we can store a lot of data without using a lot of paper and we can secure it without worrying a lot of thing when Alfred know how to use computer even if it is hardware or software servicing and activity,he can manage his own company properly and even for being a system consultant he can do and specially he can understand some activity,systems,databases and security who developed by the other programmer or developer.And i think this is also th e answer in question number 1 and number 2.
