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CASESTUDY#37I RI DI UM READER’ STHOUGH GHTS: Whi c hc har ac t er i s t i c sofi r i di um’ spr oduc tdoy out hi nkwer emos ti mpor t antt opot ent i al c us t omer s ? Gl ob al r e ac h?So un dqu al i t y ?Si z ean dwe i g hto fp ho ne ?Pr i c e?Ot Ot h er s ?
- The most important characteristics to the potential customers of Iridium is the PRICE of the product. The service was quite expensive for customers and the cellular phone business had already boomin in developed countries. !o instead of subscribin to Iridium" customers preferred Cellular services. #here would you have positioned the product$ - I would have position the product based on mar%etin stratey of choosin the individuals or roup of people needs it &taret mar%et'" a(ordable prices and quality services. Throuh lowerin Throuh lowerin the cost of expenses" expenses" )ndin )ndin ways to minimi*e minimi*e establishi establishin n infrastructure satellites" advertisin how the product can connect people worldwide and extensive contract between customers" investors and company. +. ,o you thin% di(erent product positionin would have saved iridium from ban%ruptcy$ - I thin% so. If Iridium services was initially o(ered to speci)c taret mar%et. They should should o(er products products to to companies companies li%e li%e shippin" shippin" airlines" travel" and overnme overnment nt oces- such as military and navy that often o in di(erent places around the world rather than individual that needs lobal connectivity. The product is much )tted and useful to these mar%et.
CaseSt udyno.9 TheOr esundBr i dge 1. Ex pl ai nwh yt hedemandf ort hebr i dgei sl i k el yt obepr i c eel as t i c . Wek n owt ha tPr i c ee l a st i c i t yme me an st h att h er ei sap er c e nt a gec ha ng ei nq ua nt i t yde ma ma nd edd uet o per c ent agec hangei np r i c e.Her et hedema ndf o rt hebr i dg ei sl i k el yapr i c eel a st i c .Sowec an c onc l udet hatt hebr i dgeha veas ubs t i t ut e.Thati saf er r yore venwor k i ngf r om homeav ai l abl e.That meanst he yus emor ef er r yt hanbr i dge.Suppos et het ar r i foff er r yi ndec r eased they can use more bride instead of more ferry.
/. If the !wedish overnment estimates that the price elasticity is 0.1" calculate the e(ect on trac usin the bride" statin any assumptions. -This has several implications for the trac on the bride. The !wedish overnment %nows that )rst of all" an inverse relationship exists. This means that a decrease in price will de)nitely increase the demand" that could create heavy trac" and this can help the overnment in properly pricin it. The second implication is that any chane in price will have 0.1 times the chane on the demand. This means that for the overnment" it is bene)cial to decrease the price to increase the demand. 2or example" if the overnment reduces the price by 034" then it will result in a 014 increase in demand. +.#hy is the calculation above not li%ely to ive an accurate forecast for the lon term$ -2or one thin" the price elasticity of any newly introduced ood or service is bound to be low5 after all" most people lived without the said ood or serve all this time. In the same way as start-ups aim to build brand loyalty by ma%in the new consumer wonder how it was that he ever lived without the services o(ered by the start-up" the same should be the case with respect to the bride for it to eventually become less priceelastic. The aim of the bride however" is chie6y for the sa%e of tourism" which is not a 7necessity8" rather" it is a 7luxury8. The price elasticities of luxuries is always reater than that of necessities5 the car industry would most de)nitely lose many more customers by raisin its price than would" say" the wheat industry. 9owever we have to be careful to remember that price elasticity of demand depends to a lare extent on the availability of substitutes. :lthouh at )rst siht it seems that there is no substitute to the bride &and its price elasticity of demand should therefore be hih'" which is true" the fact that the bride is mostly used to travel to another city to visit cafes" we see that althouh each countryman;s own cafes are not perfect substitutes for their neihbour;s cafes" they are still quite close. If" on the other hand" the bride were used more for the reason that people needed to travel to their
CASESTUDY#3 5 Reader sThought s: 1.Ho ws houl dsmal l mi nor i t ys ha r ehol d er so fHans hi nEl ec t r i cRai l wa yr e spon dt oHank y u’ sc as h o ff e r ? 2 .Wa si sr e as o na bl et oM&ACo ns u l t i n gt oac c e ptt h eHa nk y uc as hoff er ? 3.Whatwast head v an t aget oHan ky uofs t r uc t ur i ngt het ak eo v ert ot wo t i erb i d? Answer : 1.Smal l mi nor i t ys har ehol der ss t i l l di s agr eedb yabout¥100ont hepr i c e.Al s os t andar dandpoor a na l y s tKa t s uy u ki Na ka i ,q ue s t i o ne dt h es y ne r g i e sbe t wee nHa nk y uan dHa ns hi n .“ Th er ear eno a pp ar en ta dv a nt ag esi nt h er a i l wa yb us i n es s … gi v e ns ma l l c omp l eme nt ar yeff ec t sf r o mt he i rr ai l wa y r o ut e s… un cl e arh owmu c hs y ne r g yc a nb ea ch i e v edi nt h er e al e s t a t ede v el o pme nta ndr e t a i l i n g bus i nes ses . ”I ni t i al l y ,Mr .Mur ak ami oppos edt heHank yuofferasbei ngt ool ow.Nev er t hel es s,j us ta
we ekl a t e r ,o nJ un e5 ,2 00 6,h ea gr e edt oHa nk y u’ sbi d .Her e ma r k e d,“ Ih op et h ene wc omp an ywi l l b ema na ge dwi t hs h ar e ho l d er si nmi n d. " 2 .I ti sr ea s ona bl ef o rM&ACo ns u l t i n gt oac c ep tt h eHa nk y uca s ho ffe rb ec au s eM&ACo ns ul t i n g, s t a r t e dt ous ei t sn ewl ya c qu i r e ds t a k et oHan s hi nt oma k er a di c al de ma nd sont h ema nag eme nt . Ha ns hi n ,wor r i edt ot hepr opo sal sf r om M&ACon sul t i ngt h ati nc l udedt hemaj or i t yr epr es ent at i onon t h eb oa r d ,r e s po nd edbydi s c u s s i n game r g erwi t hHa nk y u .Th ep l a nn edde al h ast obea pp r o v e db y Mr .Mu r a k ami ,wh os eM&ACo ns ul t i n gwo ul dha v et ose l l i t s47p er c en ts t a k e. 3 .Themo v epa v est h ewa yf o rt h efi r s tma j o rt a k eo v era mo ngJ a pa n’ spr i v a t er a i l wa y ss i n cet h e s ec ondwor l dwar .AHank y uHans hi nc ombi na t i onwou l dc r eat eJ ap an ’ st hi r dl ar ge str ai l wa yi nt er ms ofr e v enue .Thes har ehol dera ct i v i s t ,wh og ai nedar epu t at i onf o rmak i ngs t r i ng entde mand sont he c ompa ni e si nwh i c hhei n v es t e d,wa ss pea k i n gaf e wh ou r sbe f or eb ei n ga r r e s t e db ypr o s ec ut or son i ns i dert r adi ngc har ges . Ha nk y ul a un ch edat e nd ero ffe rl a s twe ekf o r4 5p erc e nto fHa ns hi natY9 30as ha r e ,v a l u i n g Hans hi natabout$3. 5bn.Theofferwi l l e xpi r eonJ une19.I ft het enderbi di ss uc ces s f ul ,Hank y uwi l l a cq ui r et h er es to fHa ns hi nt hr o ug has ha r es wap–e x c han gi n g1 . 4o fi t so wns h ar e sf o ro nes h ar e i nHa ns hi n . __________________________________________________________________________ CASESTUDY#4 8 " ATTRACTI NG GEN. YTO ARETAI LCAREER" 1 . )Ho wc a nDi v ade my s t i f ywh ath ap pe nsb eh i n dt h es c e ne san dma k ep ot e nt i a lGe ne r a t i o nY empl o y eesawar eoft heoppur t un i t i esa v ai l abl et ot heb ey ondt h es hopflo or ?
:nswer = ,iva can advertise the fact that there are many di(erent ways to et to the top of the company in hiher upper level manaement at the appropriate channelin of the move. :lso the reat bottom line is that wor%ers can either bene)t the company well beyond the cost of their operation on the distinct opportunities and %eep aain the production process oin. /.' ,iva has implemented a learnin orani*ational culture in an attempt to attract and retain sta(. ,iscuss the possibly pros and cons of this stratey for >eneration ?. :nswer= Pros= @A >en. ? are inherently social demoraphic who )nd it easier to communicate e(ectively throuh their increased connectivity via social media and telecommunications.
@A The naturally inquisitive nature of >en. ? can also brin positive chane into a business. Cons= @A >en. ? are enerally seen as )c%le in terms of lonetivity of their role at a company. @A >en. ? can also cause neative disruption in the wor%place as the Bold uardB of senior manaement strule to adapt. +.' >ive examples of how other orani*ation &perhaps even non-retailers' attract a >en. ? wor%force. #hat could ,iva learn from other orani*ation$ :nswer= Da%e them an o(er they cant refuse and provide security !how them how the company is adoptin !how them how they can ro# (er wor% life balance !tay up to date with technoloy Challene them with meaninful wor%.
Case !tudy 13 =The Petroleum Dar%et= 0FG3-/330 0. #hy the price of oil rose sharply in 0FG+" 0FGF" and 0FF3. 0FG+$ - The price of oil rose sharply in 0FG+ when the rani*ation of Petroleum Exportin Countries proclaimed an oil embaro aainst the Hnited !tates" Portual" Rhodesia" and !outh :frica as their response to the ?om ippur war" a war between the :rabs and Israelis. In Jovember" PEC announced a /K4 cut in production which increase the prices of oil from LK.0/ to L00.MK per barrel. 0FGF - It was considered as the /nd oil shoc% because it led to a second drop in supply which drove the price above L+3 per barrel. This drastic production cut caused by the trouble in Iran led to a massive oil shortaes whuch drove the oil price to L/1 per barrel. 0FF3 - In this year" crude oil prices increased to L+/ per barrel because of the invasion of the Iraqi troops to uwait. It created a decline of 1 million barrels per day in world oil production. /. #hy the price fell between 0FN3 and 0FN/" and aain between 0FN/ and 0FNK$ - The year of 0FN3s was considered as the B0FN3s oil lutB It was a serious surplus of crude oil caused by fallin demand. In the Hnited !tates" Europe" and Oapan" oil consumption had fallen 0+4 by 0FN3s. Reduced demand and inreased production produced a lut in the world mar%et. The result has a six year decline in the prices of oil from the year of 0FN3 and was culminated by plunin more than half in 0FNM alone