computer hardware in detail with imagesFull description
CBC output in TM 1Full description
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Kto12TLE-ICT Computer Hardware
CURRICULUM POLO On-site Training for OFWs
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS (COC 4) Leading to Computer Systems Servicing NC II TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY (TESDA) East Service Road, South Luzon Expressway, Taguig City, Metro Manila, Philippines
ENHANCED CURRICULUM FOR
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS LEADING TO COMPUTER HARDWARE SERVICING NC II (ELCCSS213)
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS (COC 4) The COC 4 consists of competencies that a person must achieve in planning, maintaining, diagnosing and repairing the computer systems and networks. A person who has achieved this Unit/Cluster of competencies is competent to maintain and repair the computer systems & networks and shall be awarded the Certificate of Competency leading to Computer Systems Servicing NC II. The Units of Competency comprising this Cluster include the following: ELC724331
Install and configure computer systems
ELC724332
Set-up Computer Networks
ELC724333
Set-up Computer Servers
ELC724334
Maintain and Repair Computer Systems and Networks
A person who has achieved this COC is competent to be employed in any of the following positions as:
Computer Maintenance Technician Computer Service Technician
Individuals aspiring to be awarded the qualification of COMPUTER SYSTEMS SERVICING NC II must acquire the remaining three (3) Certificates of Competency as follows:
COC 1: Install and Configure Computer Systems ELC724331: Install and configure computer systems COC 2: Set-up Computer Networks ELC724332: Set-up Computer Networks COC 3: Set-up Computer Servers ELC724333: Set-up Computer Servers
ENHANCED COURSE DESIGN Enhanced Course Outline based on TESDA Training Regulations for Certificate of Competency 4 (COC 4) leading to Computer Systems Servicing NC II (ELCCSS213) Maintain and Repair Computer Systems and Networks (ELC724334)
*NOMINAL DURATION
40
Plan and prepare for maintenance and repair Maintain computer systems and networks Diagnose faults of computer systems Rectify/correct defects in computer systems Inspect and test the computer systems and networks
COC 4: Maintain and Repair Computer Systems and Networks
* Nominal Duration: - is the suggested duration of the training which approximates the time that an average learner can acquire the competency.
TRAINING DELIVERY The delivery of training should adhere to the design of the curriculum. Delivery should be guided by the principles of competency-based training. a) Course outline is based on competency standards/training regulations; b) Training delivery is learner-centered and should accommodate individualized and self paced learning strategies; c) Training can be done on an actual workplace setting or on a simulated workplace; d) Assessment is based in the collection of evidence of the performance of work; e) Assessment of competency takes the trainee’s knowledge and attitude into account but requires evidence of actual performance of the competency as the primary source of evidence; f) Training program allows for recognition of prior learning (RPL) or current competencies; and g) Training completion is based on satisfactory performance of all specified competencies indicated in the progress chart. TRAINEE ENTRY REQUIREMENTS Trainees or students should possess the following requirements:
Can communicate either oral and written;
Must pass the trainability/aptitude test.
LIST OF TOOLS AND EQUIPMENT Recommended list of tools per trainee for this Cluster of Competencies are as follows: TOOLS Quantity 10 10 10 10 10 10 10 10 5 1 1 5 10 5
Unit Pcs. Pcs. Pcs. Pcs. Sets Pcs. Pcs. Pcs. Pcs. Unit Set Sets Pcs. Pcs.
Description Screwdriver (standard) Screwdriver (Philips) Long nose pliers Mechanical pliers Allen wrench Crimping tools Soldering iron Solder sucker Wire stripper Portable electric hand drill Drill bit Precision screw drivers Anti-static devices Flash light/Head mounted light
* Minimum quantity recommended for a Class size of 25 trainees EQUIPMENT Quantity 26 1 10 1 2 1 1 1 1 2 1 1 1 1 1 11 10 5
Unit Units Subs. Units Unit Units Unit Unit Unit Unit Units Unit Unit Unit Unit Unit Pcs. Units Units
Description Desktop Computer Internet subscription (at least 2 MBPS) Uninterruptible Power Supply (UPS) Hub / Switch Managed switch Network controller ADSL Router with Wi-Fi Wireless Access Point PC Video camera External optical drive USB External HD Network External HD scanner USB printer Network printer Flash disk / Memory stick Electronic tester VOM LAN Cable tester
* Minimum quantity recommended for a Class size of 25 trainees
MATERIALS Quantity 400 25 20 1 1 1 1 1
Unit Pcs. Pcs. Pcs. Box Can Pc. Lot Spool
8
Pcs.
INSTALLERS/SOFTWARE Quantity Unit 26
Pcs.
10
Pcs.
26
Pcs.
26 5
Pcs. Pcs.
5
Pcs.
5 5 10
Pcs. Pcs. Pcs.
Description RJ 45 Modular box for RJ 45 Raceway or Slotted PVC 1.5” x 1.5” x 48” UTP cable Contact cleaner Whiteboard Fastener Filler (lead-free) Fiber optic cable 2 meters (terminated) (Optional) Description Desktop OS (license for proprietary software) Network OS (license for proprietary software) Office productivity software (license for proprietary software) Anti-virus (license for proprietary software) Disk utility software Virtualization software (license for proprietary software) Disk creator software Disk image software Device driver installer
* Minimum quantity recommended for a Class size of 25 trainees
TRAINING FACILITIES The Computer Systems Service Workshop must be in an infrastructure facility that is generally accepted to industry standards and practice. Based on class size of minimum of 25 student/trainees the space requirements for the teaching/ learning and circulation areas are as follows: TEACHING / LEARNING AREAS
laboratory and/or lecture area storage area learning resource center equipment circulation area
SIZE (in METER)
AREA (in Sq. Meters)
TOTAL AREA (in Sq. Meters)
6x8 2x2 4x5
48 4 20 20
48 4 20 20
Total Workshop Area:
92
TRAINER’S QUALIFICATION
Trainers shall be required to be certified to the National Certificate for which qualification they will train. TESDA shall provide an online training on Plan Training Session and Facilitate Learning Sessions to the potential trainers. 1
Minimum requirements: ➢
➢
Holder of a National Certificate in the Qualification s/he will teach; and Has completed the following units of Trainer’s Methodology Level I:
I.
Plan Training Sessions; • Identifying learner’s training requirements • Prepare session plan • Prepare instructional materials • Prepare assessment instruments (Institutional) • Organize learning and teaching resources; and
II.
Facilitate Learning Sessions • Prepare training facilities /resources • Conduct pre-assessment • Facilitate training session • Conduct competency assessment • Review delivery of training session
MEASUREMENT OF ACHIEVEMENT OF COMPETENCY Practical demonstration with oral questioning
RECOMMENDATIONS FOR ASSESSMENT AND CERTIFICATION 1. 2.
1
Prior to competency assessment for COC1, please accomplish the Self-Assessment Guide (SAG) to determine readiness for assessment Submit accomplished SAG to POLO staff in- charge for advice
(The training modules corresponding to the above units of Trainer’s Methodology can be accessed through the TESDA-NITESD website.)
COMPETENCY-BASED CURRICULUM COC 4 Maintain and Repair Computer Systems and Networks Leading to Computer Systems Servicing NC II
ELC724331
Install and configure computer systems
ELC724332
Set-up Computer Networks
ELC724333
Set-up Computer Servers
ELC724334
Maintain and Repair Computer Systems and Networks
UNIT OF COMPETENCY
:
MAINTAIN AND REPAIR COMPUTER SYSTEMS AND NETWORKS
UNIT CODE
:
ELC724334
MODULE TITLE
:
MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND NETWORKS
MODULE DESCRIPTOR
:
This module covers the knowledge, skills and attitudes needed to maintain and service computer systems and networks.
NOMINAL DURATION
:
40 hours
SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the trainee/student must be able to: LO 1.
Plan and prepare for maintenance and repair
LO 2.
Maintain computer systems and networks
LO 3.
Diagnose faults of computer systems and networks
LO 4.
Rectify/correct defects in computer systems and networks
LO 5.
Inspect and test the computer systems and networks
LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR ASSESSMENT CRITERIA: 1 2 3 4 5
Maintenance and/or Diagnosis of faults is planned and prepared in line with job requirements. Tools, equipment and testing devices needed for the maintenance are obtained and checked for correct operation and safety Materials necessary to complete the work are obtained in accordance with established procedures and checked against job requirements. OHS policies and procedures are followed in line with job requirements. Computer systems and networks for maintenance are checked against job/service order or instructions and specifications.
CONTENTS:
Planning and preparing for maintenance Computer systems maintenance procedures PC systems o o Computer operations Electronic fault findings o Use and operation of tools, instruments and testing devices Established procedures and job requirements Occupational health and safety policies and procedures Job service order forms or checklist Reading skills required to interpret work instructions Communication skills needed to interpret and define work procedures Problem solving in emergency situation
CONDITIONS: The students/trainees must be provided with the following: Tools and materials Computers and peripherals Test instruments Materials PPE Technical manuals
METHODOLOGIES:
Lecture/ Discussion Demonstration/ Role playing Film viewing
ASSESSMENT METHODS:
Written exam Practical exam/ Demonstration
LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS ASSESSMENT CRITERIA: 1 Appropriate personal protective equipment is used in line with standard procedures. 2 Normal function of computer systems and networks are checked in accordance with manufacturer’s instructions. 3 Scheduled/periodic maintenance is performed in accordance with manufacturer’s requirements. 4 Where necessary, needed repairs/replacements are made in accordance with established procedures. 5 Unplanned events or conditions are responded to in accordance with established procedures CONTENTS:
Occupational health and safety Personal Protective Equipment (PPE) Computer system and network operation Procedures in maintenance scheduling Preventive maintenance of computer system and network o Operating system update Back-up scheduling o o Creating restore point o Guarding against virus Cleaning computer systems and networks o Problem solving in emergency situation
CONDITIONS: The students/trainees must be provided with the following:
Hardware and software tools Computers and peripherals Test instruments Materials and replacement components PPE Technical manuals
METHODOLOGIES:
Lecture/ Discussion Demonstration/ Role playing Film viewing
ASSESSMENT METHODS:
Written exam Practical exam/ Demonstration
LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS ASSESSMENT CRITERIA: 1 Appropriate personal protective equipment is used in line with standard procedures. 2 Faults or problems in the computer systems and networks are diagnosed according to requirements and in line with the standard procedures. 3 Fault and problems are recorded in accordance with standard procedures 4 Appropriate measures are determined in accordance with established procedures 5 Unplanned events or conditions are responded to in accordance with established procedures 6 Documentation and reports are accomplished and submitted to appropriate personnel in accordance with enterprise requirements. CONTENTS:
Personal Protective Equipment (PPE) Diagnostic procedures Problem solving in emergency situation Responding to unplanned/unexpected events Identifying and isolating faults/problems o Diagnostic software utilities Gathering of information o Accomplished forms o Diagnostic reports o Proposal reports
CONDITIONS: The students/trainees must be provided with the following:
Hardware and software tools and utilities Computers and peripherals Test instruments PPE Technical manuals
METHODOLOGIES:
Lecture/ Discussion Demonstration/ Role playing Film viewing
ASSESSMENT METHODS:
Written exam Practical exam/ Demonstration
LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS ASSESSMENT CRITERIA: 1 Appropriate personal protective equipment is used in line with standard procedures. 2 Defective components or parts are replaced or corrected without damage to the surrounding environment or services 3 Adjustments, if necessary are made in accordance with established procedures 4 Appropriate measures are performed in accordance with established procedures 5 Unplanned events or conditions are responded to in accordance with established procedures. 6 Documentation and reports are accomplished and submitted to appropriate personnel in accordance with enterprise requirements CONTENTS:
Personal Protective Equipment (PPE) Defects in computer systems and networks Troubleshooting and repair techniques Problem solving in emergency situation Corrective action o Hardware configuration Software configuration o Accomplished forms o Repair reports o Corrective action reports Documentation and making report
CONDITIONS: The students/trainees must be provided with the following: Hardware and software tools and utilities Computers and peripherals Test instruments Materials and replacement components PPE Technical manuals
METHODOLOGIES:
Lecture/ Discussion Demonstration/ Role playing Film viewing
ASSESSMENT METHODS:
Written exam Practical exam/ Demonstration
LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS ASSESSMENT CRITERIA: 1 2 3 4 5
Final inspections are undertaken to ensure that the testing conducted on the device conforms with the manufacturer’s instruction/manual Computer systems and networks are checked/tested to ensure safe operation. Work site is cleaned and cleared of all debris and left in safe condition in accordance with company procedures Report is prepared and completed according to company requirements 5S and 3Rs are followed according to environmental policies
CONTENTS:
Testing methods and procedures 5S and 3Rs environmental policies Reports o Status report Final test report o Waste management
CONDITIONS: The students/trainees must be provided with the following:
Hardware and software tools and utilities Computers and peripherals Test instruments Materials and replacement components PPE Technical manuals
METHODOLOGIES:
Lecture/ discussion Demonstration/ role playing Film viewing
ASSESSMENT METHODS:
Written exam Practical exam/ demonstration
What is Competency-Based Curriculum (CBC)?
A competency-based curriculum is a framework or guide for the subsequent detailed development of competencies, associated methodologies, training and assessment resources. The CBC specifies the outcomes which are consistent with the requirements of the workplace as agreed through the industry or community consultations. CBC can be developed immediately when competency standards exist. When competency standards do not exist, curriculum developers need to clearly define the learning outcomes to be attained. The standard of performance required must be appropriate to industry and occupational needs through the industry/enterprise or specified client group consultations.
These materials are available in both printed and electronic copies. For more information please contact: Technical Education and Skills Development Authority (TESDA) Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial Office nearest you
