ServiceMaster Introduction
Publication No.
9813/2100-1
World Class Customer Support Copyright © 2004 JCB SERVICE. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any other means, electronic, mechanical, photocopying or otherwise, without prior permission from JCB SERVICE.
Notes:
Notes:
Contents
Page No.
ServiceMaster Introduction ....................................................................................................1 Why Use ServiceMaster? .........................................................................1 What is Servicemaster? ....................................................... .................... 2 How to Set Up Servicemaster ........................................................... ....... 4 Network Systems .............................................................. ........................... 21 What is is the the Network System? ........................................................ ........ 21 CANbus Communications System .................................................... ..... 21 Fault Codes ................................................................................................. 22 CAN Enabled Display .............................................................................22 CANbus Connected Computer ...............................................................22 ServiceMaster Tools .................................. .................................................. 23 Diagnostics Tool Tool - User Guide ........... ..................................................... 24 Vehicle Setup Data Data Tool Tool - User Guide ............................... ..................... 30 Flashloader Tool Tool - User Guide ................................................................ 35
Section 1 - ServiceMaster
ServiceMaster Introduction Why Use ServiceMaster? JCB machines use the latest developments in electronic management of machine systems. This means that machine systems such as service hydraulics, engine, transmission and steering are controlled using electronic control units (ECUs). The ECUs process inputs from electrical sensors and then output signals to electrical actuators on the applicable devices. The ECUs are also connected to the machine CANbus electronic communication system.
parameters. Without the correct data the machine will not operate correctly. This can only be done with ServiceMaster .
Re-Programming ECUs The ECU's use pre-loaded data to compute responses to inputs from sensors. If an ECU is replaced the correct data files must be programmed (`flashed') into the ECU memory.
Fault Finding
New data files may also be issued by JCB Service to improve machine operation. This will also require the ECU to be re-programmed.
Faults with ECU controlled systems can be difficult or impossible to trace using traditional methods.
This can only be done with ServiceMaster .
In addition to the primary function of machine control the ECUs are also able to detect possible faults with sensors and actuators. The faults are `logged' using a code system. Use ServiceMaster to see and understand these codes.
Summary With the latest ServiceMaster software loaded on your laptop and you can: – Fault find – For fast, effective fault finding.
In addition ServiceMaster has direct links to relevant onscreen help information about relevant devices. This information is designed to help you identify, test, and if applicable, remove and replace devices.
– Check maintenance standards – See if the machine has been abused. – View and change machine set up data – This can only be done with ServiceMaster.
Identify Poor Maintenance System faults that are present, or have happened in the past can be seen. This is not only useful when fault finding but can also identify poor standards of maintenance. For example a log showing a history of water in fuel detected. Use ServiceMaster to see and understand these logs.
Access Machine Set Up Data Machine parameters such as tyre sizes, gear shift points and engine injector calibration codes are all stored and used by the relevant control ECU's. During the life of the machine it will be necessary to change some of these
– Flash ECUs with the correct data files – This can only be done with ServiceMaster.
Section 1 - ServiceMaster ServiceMaster Introduction
What is Servicemaster? Introduction JCB Servicemaster is software for use with Microsoft Windows and a l aptop personal computer. The laptop computer is connected to the machine ‘diagnostic socket' using special cables and an adapter. Use ServiceMaster software to: – Display data from machine ECUs – Change data stored in ECUs
CANbus Communications System C
Controller
A
Area
N
Network T063980
Servicemaster software communicates with the machine ECUs using the CAN.
Fig 1. Tool Sets
CAN is an electronic communications system that connects compatible machine ECUs to one pair of data wires called the CANbus. Coded data is sent to and from the ECUs on the CANbus. By connecting Servicemaster software to the CANbus this data is seen and decoded for use by an engineer.
Tool sets are different for each machine range. A typical tool set includes:
Servicemaster Structure Servicemaster software is supplied via DVD and updated via internet. A selector window is used to choose the correct software tool set for each machine range.
Vehicle Setup tool
Diagnostics tool
Flash Programmer tool
Data Logger tool
Section 1 - ServiceMaster ServiceMaster Introduction
Service History Each tool is specific to the chosen machine range. The tool icons are `shortcuts' to the tool software files. Detailed information about how to use the tools is given in the applicable machine documentation.
Section 1 - ServiceMaster ServiceMaster Introduction
How to Set Up Servicemaster
2
Run the service master WebUpdate.
Note: The procedures that follow describe how to set up Servicemaster for USB compatible equipment. There are other procedures and options. These are described in detail in the Servicemaster help files contained on the JCB Service Information DVD.
3
Start Servicemaster.
4
Load the DLA laptop driver software.
5
Configure the DLA type and communications port.
Before you set up Servicemaster make sure you have:
6
Make sure that the DLA flash memory contains the latest firmware file.
7
Connect Servicemaster to the machine CANbus.
– A Microsoft Windows compatible laptop computer with a DVD drive and/or a USB port A Note: Servicemaster is compatible with Windows 98, 2000, ME, XP, Vista, and 7 (32 bit and 64bit). – The latest Servicemaster software B (DVD and internet connection for web updates).
New Installation of JCB ServiceMaster DVD ( 1-5) New Installation of JCB ServiceMaster WebUpdate ( 1-8)
– A JCB compatible data link adapter (DLA) C.
Start Servicemaster ( 1-15)
– The correct connection cables D.
Load the DLA Laptop Driver Software ( 1-16)
Important: DO NOT connect any cables at the laptop, DLA or machine now.
Configure the DLA Type and Communications Port ( 1-16) Check the DLA Firmware File ( 1-18) Connect Servicemaster to the Machine CANbus ( 1-20)
T063421
Fig 2. To set up Servicemaster for the first time: 1
Install Servicemaster from the DVD.
Section 1 - ServiceMaster ServiceMaster Introduction New Installation of JCB ServiceMaster DVD This topic covers the new installation ServiceMaster on a new laptop / PC.
of
JCB
1
Once you have put the CD into your computer, open "My Computer" and select the CD Drive (D:).
2
Double clicking on this will explore the contents of the CD. Please double click on the "Setup.exe" application.
T0640010-1
Fig 4. 4
Note: The version number will depend on when the CD was obtained.
5
A popup box will now appear to allow you to select a language. Once selected, click "OK"
T040010-2
Fig 5.
T0640010-11
Fig 3. 3
T040010-3
This will start the setup application, click on "Install V10.0.3".
Fig 6. 6
On the next screen, click "Next".
Section 1 - ServiceMaster ServiceMaster Introduction
T040010-5
T040010-7
Fig 7. 7
Fig 9.
The next screen requires you to put in your username and organization. Once inserted, click next.
9
The next screen shows you where ServiceMaster will be installed to on your computer. Click next to begin the install.
T040010-6
Fig 8.
T040010-7
Fig 10. 8
On the next screen, please choose "Complete" to do the full install to your laptop.
10
During the install you may get a number of errors indicating language files for TransLink haven't been found. Please click Ignore, these files will be installed later via WebUpdate.
Section 1 - ServiceMaster ServiceMaster Introduction
T040010-9
Fig 13. To6020-10
13
The two shortcuts will be placed on the desktop
Fig 11. 11
Once the install has finished, you will get the following popup box.
T040010-10
Fig 14. T040010-8
Fig 12. 12
Once you have clicked OK, the following screen will appear. Clicking Finish on this will take you to the JCB portal, please see Fresh Installation of JCB WebUpdate for the next steps.
Section 1 - ServiceMaster ServiceMaster Introduction New Installation of JCB ServiceMaster WebUpdate This topic covers the fresh installation of JCB WebUpdate on a new laptop / PC. 1
Once you have ServiceMaster installed on your laptop you will need to keep it updated. This is done via JCB Webupdate. The following steps are a guide to downloading and installing JCB WebUpdate.
2
JCB WebUpdate is installed using the following web address: www.business.jcb.com.
3
This link brings up the following page:
T064000-3
Fig 15. 4
5
If you do not already have a User ID and Password then please click Get Support and apply for an account with access to JDS and Serviceparts Pro.
T064000-2
Fig 16. 6
Clicking this will bring up a popup with the following screen:
Once logged in you will find a link on the left hand tool bar called "JDS", click this.
T064000-4
Fig 17. 7
From this screen, click on the SM WebUpdate link on the left hand tool bar. This will bring up the following screen:
Section 1 - ServiceMaster ServiceMaster Introduction
T064000-1
Fig 20. T064000-11
Fig 18. 8
10
The download will now begin. When the download is finished, the installer will automatically run.
Within the orange text there is a "click here" link. Click this to begin the download of JCB WebUpdate.
T064000-8
Fig 21. T064000-9
Fig 19. 9
Please click "Run" when the above popup appears. This will begin the download. Due to the firewall on the computer you may get the following popup, if this occurs, click "Run".
11
JCB WebUpdate has now finished installing and the following icon should appear on your desktop:
Section 1 - ServiceMaster ServiceMaster Introduction
T064000-10
Fig 22. 12
Please follow the instruction in the Authorising JCB WebUpdate downloads to authorise your downloads.
Section 1 - ServiceMaster ServiceMaster Introduction Authorising JCB WebUpdate Downloads This topic covers the authorisation process needed to access downloads via JCB WebUpdate on a laptop / PC. 1
After the installation you will need to authorise the download to ensure that you get future updates.
2
This is accessed from the webupdate section of JDS (see instruction within Fresh Installation of JCB WebUpdate to get to the following page).
T04000-6
Fig 25. 6
This now completes the authorisation step of JCB WebUpdate.
7
To perform a ServiceMaster Update, please run WebUpdate either by using your desktop icon or from within the help menu within ServiceMaster.
8
The program will check for updates and inform you if you have any to download.
T064000-11
Fig 23. 3
4
On this page you will either have a red or orange box dependant on the download privileges attached to your name (red for pre release, orange for full release only). Clicking on this box will begin the authorisation process.
T039990
Fig 24. 5
After the system has authorised the download it will ask you if you wish to perform the download. Please click "Download"
T064000-7
Fig 26. 9
From here you can either click "Details" to see which files have been changed, added or removed.
10
Clicking on the "Download" button will start the download of the updates.
11
Once downloaded, WebUpdate will ask you if you want to install the updates. You can either choose to install the updates immediately or at a later date.
Section 1 - ServiceMaster ServiceMaster Introduction Using JCB WebUpdate to Download Updates This topic covers the download of ServiceMaster updates via JCB WebUpdate on a laptop / PC.
Fig 27.
1
To perform a ServiceMaster Update, please run WebUpdate either by using your desktop icon or from within the help menu within ServiceMaster.
2
The program will check for updates and inform you if you have any to download.
T064020-1
Fig 28. 3
From here you can either click "Details" to see which files have been changed, added or removed.
4
Clicking on the "Download" button will start the download of the updates.
T064020-2
Fig 29. 5
Once downloaded, WebUpdate will ask you if you want to install the updates. You can either choose to install the updates immediately or at a later date.
Section 1 - ServiceMaster ServiceMaster Introduction JCB ServiceMaster JCB ServiceMaster is an application allowing engineers to diagnose/setup the various electronic control units within the JCB product range. The tools comprises of a Front End GUI allowing the user to select the machine which they wish to work on as well as a number of various tools which allow: programming of electronic control units, the diagnosing of electronic issues, the setup of various options and checking the service history of the machine. JCB ServiceMaster is updated on a monthly basis by incorporating WebUpdate. This is a program which works alongside ServiceMaster to let the user know and allow them to download an update as and when it becomes available to them
ServiceMaster Front End The start-up page of ServiceMaster is known as the front end. This is a GUI allowing the user to easily and quickly navigate to the machine they are working on to ensure that they have the applicable tools for that machine.
T063980
Fig 30. The front end is split into 3 main sections (denoted by the tabs in the black bar), Construction machines, Agricultural machines and other applications. Within the construction and agricultural tabs are the applicable machine ranges, i.e. Backhoe Loaders in construction and Fastrac in agricultural.
Once the user has clicked on the applicable machine type they will be able to select the tool they require from a list of the tools available for that machine range. Below are screen-shots showing the difference between 2 machine types tool set.
Section 1 - ServiceMaster ServiceMaster Introduction Selecting Service Tool Applications When you have navigated to the correct machine type via the front end, you will be greeted with the relevant tools for that particular machine. These tools are accessed by a single click on the icon of the tool you require. There are 5 main tools within ServiceMaster, these are: Setup
Parameter settings, Option/ Attachment control Alternative Language Support Model/Serial Number Identification
vI9 Vehicle Setup
To install these applications you need to take the following steps: – On the front end, click the other tab – Click on general – Click onto "extra applications"
Data Logging
Running Data Collection, Operating Data, Statistics, Device Error Log Recording.
Data Logger Service History Engine Hour records, Service Dealership Codes.
Service History Flashloader
Reprogramming and Software update/Revision capability.
Diagnostics
ECU I/O testing and diagnostics.
Flashloader
Diagnostics
As well as the tools stated above there are also 3rd party tools for some of the machine range which will need to be installed. These tools are denoted by the following symbol:
– Choose the relevant tool which you require to be installed and run the installer. Once the installer has been run, the icon should have changed within the machine tool page. e.g. the above icon has now become:
Section 1 - ServiceMaster ServiceMaster Introduction Start Servicemaster 1
Double click on the Servicemaster icon. . (The icon is found on the desktop or in the `Start' menu `Programs' - 'JCB'.)
Fig 31. 2
The Servicemaster window will open. T064020-
Fig 33.
T063980
Fig 32. 3
Double click the desired machine group.
Section 1 - ServiceMaster ServiceMaster Introduction Load the DLA Laptop Driver Software To use Servicemaster for the first time you must load the DLA driver software. You will not have to do the procedure again. Important: DO NOT connect the DLA or cables at the laptop or machine now. 1
Start the Servicemaster software on your laptop computer. Start Servicemaster ( 1-15).
2
Click the ‘Other’ tab.
3
Click on the ‘General’ icon.
4
Click on the ‘DLA' icon.
Fig 35.
Fig 34. ( 1-16).
T064020-11
Fig 36. Note: Drivers are also available for computers with serial ports (no USB) and other versions of Microsoft Windows. If your laptop does not have a USB port, double click on the correct driver icon. 6
T06020-5
Fig 34. 5
Double click on Fig 36. ( 1-16)
the
USB
driver
icon.
The driver installer window will open. Follow the onscreen installation instructions to complete the installation.
Configure the DLA Type and Communications Port To use Servicemaster for the first time you must make sure that the correct DLA and laptop port is selected to communicate with the DLA. You will not have to do the procedure again. 1
Start the Servicemaster software on your laptop computer.
2
Click the ‘Other’ tab.
3
Click on the ‘General’ icon.
4
Click on the ‘DLA' icon.
5
Double click the COM Port icon.
Section 1 - ServiceMaster ServiceMaster Introduction
T06020-8
Fig 37. 6
The DLA window will open. Select the `USB/Serial DLA' device and then click `Apply'.
Co47220-C1
Fig 38. Note: Older DLAs and laptop computers may not be compatible with USB ports. Choose the `Parallel/Serial DLA' device in the DLA screen.
Section 1 - ServiceMaster ServiceMaster Introduction Check the DLA Firmware File The DLA has software embedded in its own flash memory. This file must be replaced with a new one when new firmware is released. You will only have to Check the DLA firmware file version if you receive a new Servicemaster version or use a different DLA. 1
Make sure that the DLA is connected to the laptop computer. Connect the 'USB PC Cable' A to the DLA and a free port on your laptop computer. ( 1-20)
2
Start the Servicemaster software on your laptop computer. Start Servicemaster ( 1-15)
3
Click the ‘Other’ tab.
4
Click on the ‘General’ icon.
5
Click on the ‘DLA' icon.
6
Double click on the USB DLA Flash Loader icon. Fig 39. ( 1-18)
A Fig 40. 8
Check for a new firmware file: Click on the browse button A and locate the file stored within the JCB_Servicemaster directory on your laptop hard drive. a
Click the `Open' button. The selected file appears in the `Firmware File Name' field together with its release date and application version, for example 2.01. Fig 42. ( 1-18)
T06020-9
Fig 39. Note: Older DLAs and laptop computers may not be compatible with USB ports. Double click the `Flash loader for Serial/Parallel DLA' icon. Fig 41. 7
The device flash update tool window opens. The details of the firmware in the DLA are displayed including the application version, for example 1.04.
A Fig 42.
Section 1 - ServiceMaster ServiceMaster Introduction 9
Load a new firmware file: If the firmware in the DLA is not up to date, load the new file. Click the `Start' button A and follow the on-screen instructions.
Section 1 - ServiceMaster ServiceMaster Introduction Connect Servicemaster to the Machine CANbus
2
Connect the 'USB PC Cable' A to the DLA and a free port on your laptop computer.
To use Servicemaster connect your laptop computer to the machine CANbus. Connection is made using Data Link Adapter (DLA) C and the applicable cables.
Note: Connect the USB cable directly to the laptop computer. DO NOT connect the cable via a USB hub. Note: Older DLAs and laptop computers may not be compatible with USB ports. Use the serial PC cable B to connect the DLA to the laptop serial port.
D
A
B
C
C D Fig 44.
A
Connect the 'Machine Cable' D to the DLA. The 'Machine Cable' has a 15-way D-type connector on one end and a 9-way CAN connector on the other. Plug the 15-way connector into the DLA and tighten the thumb-screws.
4
Connect the 9-way CAN connector into the machines' Diagnostics Connector A as follows:
B
a
Fig 43.
A
Table 1. Component Key USB PC Cable 718/20235
B
Serial PC Cable
718/20236
C
USB DLA
728/26500
D
Machine Cable
718/20237
Kit 892/01174 (includes items A,B,C and D) 1
3
Make sure the machine ignition system is OFF.
Position the CAN connector B to align the centre pin location tab C with the diagnostics connector A.
b Couple the connectors. Turn the locking ring D clockwise to secure the connectors.
Section 1 - ServiceMaster ServiceMaster Network Systems
Network Systems What is the Network System? Modern machines use electronic control units (ECUs) to control machine systems such as hydraulics, transmission and engine. In much the same way as office computers can be `networked' to communicate with each other so the machine ECUs can be `networked'.
C
B
Some advantages of networking are: – Improved more intelligent control systems – More comprehensive instrumentation
and
reliable
in-cab
A
– Service software tools can be used for fault finding and machine control set up.
D E
The engine ECU can communicate with other machine ECUs using a CANbus network system. Fig 45. CANbus System Example
CANbus Communications System A
CANbus wires
C
Controller
B
Engine ECU
A
Area
C
Hydraulic proportional control ECU
N
Network
D
Transmission ECU
E
Diagnostics socket
An electronic communications system that connects all the machine ECUs to one pair of data wires called the CANbus. Coded data is sent to and from the ECUs on the CANbus. By connecting Servicemaster diagnostic software to the CANbus, data is seen and decoded for use by a service engineer.
Section 1 - ServiceMaster ServiceMaster Fault Codes
Fault Codes Depending on the machine specification fault codes recorded by the engine ECU can be accessed and displayed in several ways:
CAN Enabled Display The machine may be equipped with a CAN enabled display. Such a display will be capable of displaying all recorded codes, for example P0002. All logged codes will be displayed. The operator may also have a facility to erase the fault code log. See the applicable machine documentation for further information.
CANbus Connected Computer Error codes logged can be accessed via a suitable laptop computer running the applicable diagnostics software. The computer must be connected to the machine CANbus socket using a data link adapter (DLA). Once connected all recorded codes can be displayed, for example P0002. The engineer also has a facility to erase the fault code log.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools
ServiceMaster Tools Typical JCB Servicemaster tools Include: Tool
Icon
Description
User Guide
Diagnostics Tool
View engine operating parameters in Diagnostics Tool - User real time. Perform engine electrical Guide ( 1-24) actuator tests. View, save or clear engine ECU fault code log.
Vehicle Setup
View and change engine and Vehicle Setup Data Tool machine specification data stored the User Guide ( 1-30) engine ECU.
Flashloader
View engine ECU software file version. Upload new software to the ECU memory.
Help
Comprehensive information about engine related sensors, actutors and ECU fault codes.
Flashloader Tool - User Guide ( 1-35)
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools
Diagnostics Tool - User Guide
Chooser window opens. Check the button to match to the Current Device. Click `Apply' Fig 47. ( 1-24).
Introduction The diagnostics software tool is part of the JCB Servicemaster software suite. How to Set Up Servicemaster ( 1-4). The diagnostics software is designed to be an easy to use fault finding tool .
Care and Safety
!
WARNING
Be sure to read and follow any on screen instructions. Failure to follow correct procedure could result in death or injury. 2-4-5-5
Connecting the Diagnostics To use Diagnostics your laptop computer must be connected to the machine CANbus. Connect Servicemaster to the Machine CANbus ( 1-20)
Starting the Diagnostics 1
Turn ON the machine ignition and additionally start the engine if required (taking normal precautions).
2
Start JCB Servicemaster on the laptop computer.
Fig 46. 3
Make sure that the correct DLA is selected in the chooser. Click on `Utilities', DLA Setup. The DLA
Fig 47.
Diagnostics Overview There are several key elements to the diagnostics tool. These can be seen labelled below. Each element is explained in detail in l ater sections.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools
1 2 3
5
10
7
6
8
9
11 4
12
Fig 48. Key: 1
Menu Bar
Menu Bar - File Menu ( 1-26)
9
Page List
Page List ( 1-27)
2
Start and Stop Buttons
Start and Stop Buttons ( 1-27)
10
LED Status Key
LED Status Key ( 1-28)
3
Engine Selection Buttons
11
Status Bar
Status bar ( 1-27)
4
Main Window
12
CAN communication status LEDs
Status bar ( 1-27)
5
Engine Connector Page
6
Machine Connector Page
7
Actuator Test Page
8
Fault Codes Page
Fault Codes Page ( 1-29)
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools Navigating within Diagnostics
Menu Bar - Options Menu
Navigation is designed to be via a mouse. On Laptop PCs this may take the form of a small joystick or touch sensitive pad and some buttons, usually located near to the keyboard. As with most Windows based programs, it is possible to navigate the diagnostics software using the keyboard by pressing certain combinations of keys. Note: This can be particularly useful for certain Laptop computers where the mouse/joystick can be oversensitive. Try out the following, it may come in useful one day. There are two main methods of navigation described below; – Pressing the ALT key will cause the File option on the Menu Bar to be highlighted. You can then use the arrow keys to navigate the menus. – Notice that all the menu items on the Menu Bar have a letter that is underlined (e.g. the 'F' in File). Holding down the ALT key and pressing the required letter key will activate that option (i.e. either open the menu or execute a function). For example, if you wish to open the Preferences Dialogue this can be done by pressing ALT + O (to open the Options menu) then ALT + P (to execute the Preferences option).
Fig 50. – Start Diagnostics to commence communications with the engine ECU Fig 50. ( 1-26). – Stop Diagnostics to Fig 50. ( 1-26).
cease
communications
– Controller Status Click on the buttons to toggle ON or OFF the diagnostics connection with the machine CAN system
Menu Bar - File Menu The File Menu contains an Exit option to close down the program Fig 49. ( 1-26).
Fig 51. – Preferences option opens up the Preference Dialogue Fig 51. ( 1-26).
T060030-2
Fig 49. On exiting the program communications with both ECU and DLA are shut down.
– From the Preferences Dialogue there is support for multiple languages. Use the drop-down menu and scroll bar to chose the required language. Languages available are – English (United Kingdom) – French (France) – German (Germany) – Spanish (International Sort) Note: The language option only effects text within the Main Window (e.g. Page List, LED Status Key, etc).
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools Language support is not available for the text within the page displays. Once your preferences have been selected either:
Page List In the top left corner of the main window is displayed a list of pages which can be displayed Fig 54. ( 1-27).
Click on the OK button to apply them or click on the Cancel button to leave them unchanged.
Menu Bar - Help Menu Fig 54.
Fig 52. ( 1-27)
Clicking in the box next to the required page will make that page appear in the main window display area. (A tick will also appear in the box to show it is being displayed.) At any time the user may swap between displayed pages simply by clicking in the check box of the required page in the page list. The function keys, F2, F3 etc. can also be used to select pages as required.
Status bar Fig 52. – About: Opens a window showing the part number and the version number of the installed copy of the Diagnostics software.
There are 2 items of interest displayed on the Status Bar , which is located along the bottom of the Diagnostics main window.
– Help: Opens a help file about the software. – Engine Help: Opens a help file containing information about the engine sensor and actuator devices for engine control.
Start and Stop Buttons These offer the same function as the Start Diagnostics and Stop Diagnostics options within the Options Menu.To start the Diagnostics tool communicating with the gearbox ECU simply click on the Start Button (large green LED) at the top of the Main Window.Similarly, click on the Stop Button (large red LED) to cease communications Fig 53. ( 1-27).
Fig 55. Connected ECU: The type of ECU connected to the Diagnostics tool is indicated on the far left side of the Status bar. CAN communications: Two small LEDs indicate data being transmitted (red) and received (green) o ver the CAN communications link . These LEDs can be seen to be flashing rapidly as data is transported. This can be another useful aid to determining the state of any established communications. Connection Status: Indicates if the diagnostics software is connected, connecting or not connected to the engine ECU.
Fig 53.
Information Window: Displays information about data on the diagnostics pages when the mouse is rolled over the fields.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools LED Status Key Displays a key for the colour status of the LEDs shown on the diagnostics pages. The LED's change colour dependant on the electrical signal.
T060030-2
Fig 56. LED Colour
Electrical signal status
Red
Off
Green
On/Active
Blue
Open circuit
Yellow
Short Circuit
Grey
No data
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools Fault Codes Page
Fig 57. This page allows the engineer to access fault codes logged by the ECU. The ECU logs a fault code if sensor or actuator signals are not valid. These codes are useful when fault finding. – Active Fault Codes: Displays fault codes for active faults in real time. To link to information about the fault code click on the code. Note: Start the engine to see all the active fault codes. Note: To check if a fault code is no longer active set engine ignition system to OFF and then restart the engine. The Servicemaster log display will not delete codes that are no longer active until the engine ignition system is set to OFF. – Previously Active Fault Codes: Displays fault codes for faults that have occured but are not
necessarily active. To link to information about the fault code click on the code. – Save Faults: Click the button to save the fault code lists as a file to a computer location. – Link to Fault Code List: Click to link to a complete list of possible fault codes. – Erase Fault Codes: Click the button to erase logged fault codes from the ECU memory.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools
Vehicle Setup Data Tool - User Guide Introduction The Vehicle Setup software tool is part of the JCB Servicemaster software suite. How to Set Up Servicemaster ( 1-4). The Vehicle Setup Up tool can be used to view and change data stored the engine ECU. If the machine or engine specification is changed due to operational or maintenance requirements the relevant data must be changed in the ECU.
Connecting Vehicle Setup
Fig 59. 4
To use Vehicle Setup your laptop computer must be connected to the machine CANbus. Connect Servicemaster to the Machine CANbus ( 1-20)
Select `Engine Tools' from the drop down list Fig 46. ( 1-24) and then start the vehicle set up tool running by clicking on the Vehicle Setup icon Fig 60. ( 1-30).
Starting Vehicle Setup 1
Turn ON the machine ignition and additionally start the engine if required (taking normal precautions).
2
Start JCB Servicemaster on the laptop computer.
Fig 60. 5
The Vehicle Setup tool will then open. There are four groups of data to avaialble shown by the tabs:
General Wheels Options Injector Calibration
Fig 58. 3
Make sure that the correct DLA is selected in the chooser. Click on `Utilities', DLA Setup. The DLA Chooser window opens. Check the button to match to the Current Device. Click `Apply' Fig 47. ( 1-24).
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools General
Fig 61.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools Wheels
Fig 62.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools Options
Fig 63.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools Injector Calibration
Fig 64. Each injector is individually tested at the factory to record its operational characteristics. This information is written as a calibration code. The code for each i njector is loaded into the ECU. The ECU uses this data to adjust control of the injector solenoid and ensure correct injection. The currently stored codes for each injector are displayed in the fields. If an injector or the ECU is replaced the codes must be transferred or altered.
Section 1 - ServiceMaster ServiceMaster ServiceMaster Tools
Flashloader Tool - User Guide Introduction The Flashloader software tool is part of the JCB Servicemaster software suite. How to Set Up Servicemaster ( 1-4). If the ECU is replaced and the data file in its flash memory is not applicable it will be necessary to `flash' the ECU memory with the correct data file. The Flashloader software tool can be used to access the data file name currently loaded in the ECU memory and is necessary up load a new data file ito the ECU.
Fig 66. 4
Select the required machine range.
5
The Flashloader tool will then open.
Connecting Flash Loader To use Flash Loader your laptop computer must be connected to the machine CANbus. Connect Servicemaster to the Machine CANbus ( 1-20).
Starting Flashloader 1
2
Turn ON the machine ignition but DO NOT start the engine. Start JCB Servicemaster on the laptop computer.
Fig 65. 3
Make sure that the correct DLA is selected in the chooser. Click on `Utilities', DLA Setup. The DLA Chooser window opens. Check the button to match to the Current Device. Click `Apply' Fig 47. ( 1-24).