Install Instructions

Dealer Support Services

Epsilon 2.0 Guide for: Installation Configuration Uninstall

V2.0-08/08

Epsilon 2.0 Version 2 0808

Table of Contents TABLE OF CONTENTS ..........................................................................................................................................................2 SYSTEM RECOMMENDATIONS .........................................................................................................................................3 BEFORE INSTALLING EPSILON ........................................................................................................................................3 EPSILON INSTALLATION ....................................................................................................................................................4 INSTALLATION PREPARATION ...................................................................................................................................................4 LAUNCHING THE INSTALLATION...............................................................................................................................................4 Confirm the Installation Destinations: ................................................................................................................................6 Epsilon Software: ................................................................................................................................................................................ 6 Epsilon Data: ....................................................................................................................................................................................... 6 For Servers or Stand-Alone Work-Stations..................................................................................................................................... 6 For Client Workstations .................................................................................................................................................................. 7

Custom Choices Window .....................................................................................................................................................7 Server or Stand-Alone PC ................................................................................................................................................................... 7 Initial Installation ............................................................................................................................................................................ 7 Upgrade Installation ........................................................................................................................................................................ 8 Client PC ............................................................................................................................................................................................. 8

EPSILON CONFIGURATION ..............................................................................................................................................10 LAUNCH EPSILON CONFIGURATION ........................................................................................................................................10 Data File Pathing ..............................................................................................................................................................10 Language Setting ...............................................................................................................................................................10 LAUNCH THE EPSILON VIEWER ..............................................................................................................................................11 LICENSE SETTINGS .................................................................................................................................................................12 Common Licenses ..............................................................................................................................................................12 INSTALL BOOKS......................................................................................................................................................................14 Install Books from a Local File Location or DVD.............................................................................................................14 Install Individual Books from the AGCO Server................................................................................................................16 ADD NEW LIBRARY ................................................................................................................................................................18 INDEXING LIBRARIES ..............................................................................................................................................................19 CHECKING FOR EMPTY FOLDERS ............................................................................................................................................20 BOOKSYNC ............................................................................................................................................................................21 CONFIGURE BOOKSYNC .........................................................................................................................................................21 LAUNCH BOOKSYNC MANUALLY ...........................................................................................................................................22 Booksync Reports...............................................................................................................................................................22 Stop Manual Booksync.......................................................................................................................................................22 USING BOOKSYNC SCHEDULER ..............................................................................................................................................23 Configuring Booksync on systems that do NOT require passwords at login:....................................................................24 A. Configuring Epsilon Libraries ...................................................................................................................................................... 24 B. Configuring the Scheduled Task for Maintenance of Books........................................................................................................ 25 C. Validating Booksync is Running Properly................................................................................................................................... 26

Configuring Booksync on systems that REQUIRE passwords at login..............................................................................27 A. Configuring Epsilon libraries....................................................................................................................................................... 27 B. Configuring the Scheduled Task for Maintenance of Books........................................................................................................ 27 C. Validating Booksync is Running Properly................................................................................................................................... 28

SPECIAL INSTRUCTIONS FOR CATEGORY LEVEL SYNCHRONIZATION .....................................................................................30 EPSILON UNINSTALL..........................................................................................................................................................31


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System Recommendations To fully benefit from all the features of Epsilon 2.0 we recommend the minimum system requirements: Processor/Memory: Hard Drive: Compatible with these Microsoft Operating systems:

Microsoft .NET framework: Internet Explorer: High-Speed Internet:

933 MHz with 512 MB of RAM Recommended: 1 GB of RAM Recommended 60 GB total free space for Server/Stand-alone PC Windows Vista SP1 (all editions) – Home edition is not supported Windows XP with Service Pack 2 Windows 2003 Server with Service Pack 1 Windows 2000 Server with Service Pack 4 2.0 IE 6.0 with service pack 1 or higher Satellite, DSL, Cable, other…

If your dealership does not meet the above specifications, please call the AGCO Dealer Support Services for further assistance: 800.225.6782

Before Installing Epsilon Verify that you have a current PartData File installed. Your component DVD has a Partdata installation module, but you should check to make sure there is not a more recent Partdata File. A new Partdata File is created at the beginning of each month. If you need to download a later version of this file please visit the Parts Tab on oneAGCO.com or use the PartData Download Center from Solutions® Info-Line. Close all programs, including AGCO approved business system interfaces before installing Epsilon 2.0. For all operating systems, you must have Administrative Rights to install software.


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Epsilon Installation Installation Preparation Begin by inserting the 2008 Solutions Suite components DVD into your DVD drive.

A screen should appear that looks like this: Click on the ‘Install Epsilon 2.0’ Quick launch link.

NoTE: If installing to a machine without a DVD drive, you can utilize another machine on a local network with a shared DVD drive. This drive must be mapped (associated to a drive letter) first.

Launching the Installation You have now started the installation of the Epsilon 2.0 program. The ‘Install Epsilon 2.0’ quick launch will pop up the following window which will automatically remove any previous versions of Epsilon that reside on this workstation, if applicable. This window will remain open during the entire installation process, and will close automatically upon completion of the installation. DO NOT CLOSE THIS WINDOW. Doing so will abnormally terminate the installation of Epsilon 2.0.


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Other windows like the ones below will also pop up during the installation process. These windows will keep you informed regarding the progress of the installation.

After your system configurations have completed, you will see this window:

Wait until ‘Next >’ is highlighted:

Then click on ‘Next >’ to continue.


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Read the end-user license agreement and select ‘I accept the terms in the license agreement.’

Click ‘Next >’ to continue.

(You also have the option to print the license agreement by clicking on the Print button.)

Confirm the Installation Destinations: Epsilon Software: For initial installations of the software on a workstation, the default location is C:\Program Files\AGCO\Epsilon.

Epsilon Data: For Servers or Stand-Alone Work-Stations, check that the Epsilon Data feature is pointing to the correct location. To do this, click on the ‘Epsilon Data’ program feature icon and confirm the ‘Install to:’ location in the lower left-hand corner of the Custom Setup window.

You may need to click on ‘Change…’ to point to the correct destination folder where your data resides.

Click on ‘OK’ once you have correctly selected the destination folder.


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For Client Workstations For all installations, it is recommended that the Epsilon Data feature point to the default location of C:\Epsilon Data\.

After you are finished installation options, click continue.

selecting the ‘Next >’ to

Custom Choices Window Server or Stand-Alone PC If you are installing Epsilon 2.0 to your Server or Stand-Alone PC, follow these instructions: Note: For server/client environments only, set up the SERVER according to these instructions. Client pc’s should utilize the instructions for client PC’s beginning on page 8.

Initial Installation - Custom Choices Window: If you are installing Epsilon 2.0 to a server or stand-alone pc that does not have any prior versions of Epsilon installed, follow these instructions: During the initial installation on a Server or stand-alone PC, please select the appropriate book folders to be installed. Only select book folders for brands that you use. For each brand folder selected, a corresponding folder will be created on your local machine. This is where the parts books and service manuals will be stored for that manufacturer. In addition, the Manufacturer will be visible on the Epsilon Main Menu. In the bottom section, select which Icons you would like to create on your desktop. It is recommended that all items be selected for the Server PC (This refers to the shortcut icons on the desktop, not the actual software.) Confirm the brand and icon selections; click Next. Dealer Support Services

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To continue, skip to

on page 9.

Contact DSS at 800.225.6782 if you need any assistance.

Upgrade Installation - Custom Choices Window: If you

are installing Epsilon 2.0 to a server or stand-alone pc that has a previous version of Epsilon (1.9.0 or earlier), follow these instructions: During the initial installation of Epsilon 2.0 on a Server or stand-alone PC where there is an existing version of Epsilon, confirm that the brands highlighted correspond to the brands you already have loaded. Although Epsilon 2.0 will populate your brands from the earlier installation, you must double-check that all your brands are selected. Failing to do so may result in some of your data being deleted during the upgrade of Epsilon. For ANY questions regarding installing Epsilon 2.0 on a server or stand-alone pc that already has an earlier version of Epsilon running on it, contact DSS at 800.225.6782 for assistance. Confirm the brand and icon selections; click Next. To continue, skip to

on page 9.

Contact DSS at 800.255.6782 if you need any assistance.

Client PC If you are installing Epsilon 2.0 to a Client, follow these instructions:

For Client PC installations, including initial installations and upgrades, uncheck all Book Folders and uncheck BookSync, as these items will be controlled by the Server PC. Click Next.


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All installation types continue here:

Click on Install to begin the installation, or use the
Please wait while the installation process completes. You will be presented with a progress bar showing the installation progress.

From time to time during this part of the installalation, you may see status windows like the one shown here where install scripts are being executed. Do not close these windows; they are an important part of the installation process.

When the installation is finished, you will be presented with this window. Click Finish to complete the installation.

After clicking Finish, you may be prompted to restart your system, please click Yes to complete the installation process. If are not prompted to restart your computer, you may begin the configuration process without rebooting. Epsilon is now installed on your system.


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Epsilon Configuration Before using Epsilon 2.0, you need to verify your language and database settings. The next section will walk you through the steps of the Epsilon Configuration should this be necessary.

Launch Epsilon Configuration Double click the Epsilon Configuration Icon from the desktop.

Data File Pathing After choosing Epsilon Configuration you will be presented with this window: By default, the Database Source is set to NA Epsilon Database and the location of the database is set to C:\AGCO\PartData\. In order for Epsilon to function properly with North American AGCO price files, it needs to know where these are located. If this copy of Epsilon is being set up as a network client, you will want to change this location to read the files from the server. Use the icon to open the ‘Set Directory’ window and select the appropriate location from the network. Finally, make sure the Prices section is set to the correct currency (US or Canada). Note that network shared files not accessible via a mapped network drive can be manually typed into the database location field. Contact DSS at 800.225.6782 if you need help configuring your data file pathing.

Language Setting Choose the correct Language. English (US) is the default setting. Note: There are two English settings. If you would like Epsilon to be presented in North American English, be sure that English (US) is selected to ensure that the correct data is used.

Click on ‘OK’ to exit the configuration setup. Dealer Support Services

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Launch the Epsilon Viewer You are now ready to launch the Epsilon 2.0 viewer, which is where you will finalize your Epsilon configuration. Click on the icon on your desktop to open the viewer:

You will see the Epsilon splash screen appear:

The viewer will appear and you will be able to finish setting up your viewer.


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License Settings If this is an initial installation, in order to read the parts book and service information, you will need to add your Security Key(s). If this is an upgrade, your security keys should have auto-populated from your previous version. You should still check to ensure that your security keys were moved over correctly. If a correct Security Key is not provided, Epsilon will generate an error message when trying to access the book. Several keys may be required for each brand you will be working with. If you need an additional list of your Epsilon Keys, please contact DSS.

To enter a Security Key, click the Tools/Configuration option and wait for the configuration window to be displayed.

Common Licenses Click on the Common Licenses entry in the listing underneath Licenses in the left-hand pane to allow everyone who uses this workstation to be able to see books. (If you wish to restrict users to certain brands on a workstation, the ‘Licenses’ tab will perform this function. However, this is NOT recommended, as you will have to configure Epsilon 2.0 differently for each user.)


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Epsilon 2.0 Version 2 0808 Then click on the green ‘plus’ sign.

Enter the appropriate Security Key in the License box. Make sure to enter the key exactly as it is printed in your letter from AGCO, including any dashes or symbols. Click OK. Repeat this step for each of your Epsilon Keys. NOTE: Do not remove the plug-in license or the Publisher license. After entering the Security Keys, click OK to exit the configuration window.


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Install Books If books are already installed, proceed to page 19 for instructions on indexing libraries and checking for empty folders.

Install Books from a Local File Location or DVD From the main viewer window, navigate to ‘Tools\Configuration\Libraries.’ In the right-hand pane, highlight the brand library where you wish to install the desired books.

Right click on the desired library to access the option menu, and then click on the “Install Books…” option.

This selected option will launch the Epsilon Install Books Wizard. Follow the instructions on each screen and click “Next >”.

Choose the Source Library

To install from a local dealer server or from a DVD, select File based library, and then click the browse button to locate the library folder.

Locate and expand the brand data folder on the computer, select the books folders and click OK.

When the library has been defined, click Next. Dealer Support Services

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Choose the Books to Install Drill down into the folder structure by expanding each folder. Place a check mark next to the categories or books that you would like to install. When finished making your selections, click Next. Note that you can check the ‘Publishers’ box to install all available books.

The “Installing the Books” window will display the installation status while installing the books. If you need to interrupt the installation for any reason, you may click the Stop button.

When the installation has completed, “Install Books Wizard Completed” window will display. Click the Finish button to save the installation and continue using Epsilon.

If installing books to a library that is not yet available, you will need to modify the Epsilon installation to create the new library folder that is needed. See page 18 for instructions to add a new library.


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Install Individual Books from the AGCO Server From the main viewer window, navigate to ‘Tools\Configuration\Libraries.’ In the right-hand pane, highlight the brand library where you wish to install the desired books.

Highlight the brand library where you wish to install the desired books.

Right click on the desired library to access the option menu, and then click on the “Install Books…” option.

This selected option will launch the Epsilon Install Books Wizard. Follow the instructions on each screen and click “Next >”.

Choose the Source Library To install books from the AGCO server, select Internet base library, and then enter the Library location. http://epsilon.na.agcocorp.com/<>/books

i.e. http://epsilon.na.agcocorp.com/agco/books

The format for all libraries is the same, just replace with the desired brand name where required above. When the library has been defined, click Next.


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Epsilon 2.0 Version 2 0808 Choose the Book to Install Drill down into the folder structure by expanding each folder. Place a check mark next to the book that you would like to install. When finished making your selection, click Next.

The “Installing The Books” window will display the installation status while installing the books. If you need to interrupt the installation for any reason, you may click the Stop button.

When the installation has completed, “Install Books Wizard Completed” window will display. Click the Finish button to save the installation and continue using Epsilon.


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Add New Library Modify Epsilon Installation: To add a new brand library, click on Start > All Programs > AGCO Corporation > Epsilon > Modify Epsilon Installation.

Add a check mark beside the brand that needs to be added, and then click OK.

The system will ask if you want to save the changes, and will then confirm if carried out successfully.

Add Library Open Epsilon, and then select the Configuration option from the Tool pull-down menu.

Highlight the Libraries option, and then click on the Add Library icon.


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The “Browse For Folder” window will open. Locate and expand the Epsilon Data folder, locate and expand the desired brand folder, click on the Books folder under the desired brand folder, and then click “OK”. The new library will now display under the All Libraries folder.

After installing a new library, you can refer to the appropriate section on pages 14 - 17 for installation of books.

Indexing Libraries on the server Your library type defaults to ‘local library’ and needs to be set to ‘indexed’ on the server or standalone machine. From within the Epsilon Viewer, navigate to ‘Tools\Configuration\Libraries’ and click on the ‘Show or Hide details’ menu button. Select the first brand in your list of libraries.

Change the library type at the bottom of the screen from ‘Local Library’ to ‘Indexed Library.’ Repeat this action on all manufacturer brand libraries. Do NOT index ‘C:\Epsilon Data\Menu’ Click OK when finished.


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Checking for Empty Folders After your libraries are indexed, you must remove empty library folders. A simple way to test for empty libraries is to click on the ‘+’ to the left of the library location from within Configuration\Libraries.

If the ‘+’ disappears and no folders show up below the library location, the library is empty. If you see an empty library that should have books loaded, please see pages 14 - 17 for instructions on installing data. If thes library is not a valid Epsilon library for your dealership, right-click on the library and delete it.

If the ‘+’ changes to a ‘-’ and you see a folder called ‘AGCO Corporation’ below it, there are data in the library.


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BookSync Now that your data are loaded and configured correctly, you need to configure Booksync. Booksync is replacing the “Robot” Epsilon Internet Update functionality that was used in previous versions of Epsilon. Please keep in mind that Booksync is a different tool and you will need to familiarize yourself with the new settings and procedures. Follow these instructions for Booksync and your libraries will stay up to date with ease.

Configure BookSync

Please note that C:\EpsilonData\Menu should be configured to the Synchronization Type of “None”.

Highlight and configure EACH book library with the desired Synchronization type, URL Settings, and Purge Settings. To save your configuration settings, first click on the save icon: Then click on the red X to exit. The URL should read: http://epsilon.na.agcocorp.com/<>/books, where <> reflects the brand you are preparing for synchronizing. Purge After: Immediately The Immediately setting will remove old books that have been replaced or obsolete books that have been deleted from the AGCO server. Synchronization Type None: The library is not synchronized. Synchonize Installed Books: All books that have been installed in the local library are synchronized. Synchronize All Books: All books available on the AGCO server are synchronized. Dealer Support Services

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Launch Booksync Manually From the main viewer window, navigate to ‘Tools\BookSync. To launch Booksync manually for all configured libraries, click in the Booksync on the Synchronize All Libraries icon toolbar.

You can also right click on a desired library and select the Synchronize Library option to synchronize only the selected library.

Booksync Reports Track the progress of the Booksync process with the status message at the bottom of the Booksync window or click on the to open Reporting icon the Reporting Window Note the levels of reporting that are available.

Booksync reports are stored on the computer for easy access after the Booksync tasks have completed. To view the reports browse to this location on the computer: C:\Program Files\AGCO\Epsilon\Reports Booksync can be minimized during processing and will display an icon in the task bar while running.

Stop Manual Booksync If you need to stop the Booksync process for any reason, just click on the cancel icon


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Using Booksync Scheduler Epsilon 2.0’s Booksync takes advantage of the Microsoft Windows application ‘Task Scheduler’ which requires certain security be in place for all jobs started by ‘Task Scheduler.’ Your settings depend on your pc’s specific security set-up. There are two basic configurations: a server or stand-alone workstation that requires a password when booting up to log on, and a server or stand-alone workstation that does not require a password when booting up to log on. There are 3 components that must be addressed. They are: 1. Modifying Epsilon library configurations. 2. Enabling the creation of Epsilon Catsync in the Task Scheduler. 3. Verifying that Epsilon Booksync is running as expected.

If you are configuring Booksync on systems that do NOT require passwords at login, follow instructions on pages 24 - 26.

If you are configuring Booksync on systems REQUIRING a password at login, skip to pages 27 - 29.

If neither of these scenarios applies to you, or if you are unsure of your configuration, contact DSS at 800.225.6782 for assistance.


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Configuring Booksync on systems that do NOT require passwords at login: A. Configuring Epsilon Libraries: a. Open Epsilon viewer and navigate to tools\configuration\libraries.

b. Each library listed under ‘ALL LIBRARIES’ must be removed, including C:\Epsilon Data\Menu.

‘ALL LIBRARIES’ will remain on the screen once every library below it has been removed. c. Click OK in the lower right hand corner of the screen after removing the libraries to save the settings. (Failing to click OK will result in the settings not being saved.)

d.

Navigate again to tools\configuration\libraries and right mouse-click on the ‘libraries’ label above ‘ALL LIBRARIES,’ in the gray system area to access the options menu for different user types. (It is to the left of the green plus sign.)

e. Change the settings to ‘admin.’ An icon showing two people will now appear to the left of ‘Libraries’ indicating that libraries are under ‘admin settings.’


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Epsilon 2.0 Version 2 0808 f.

Click on the green plus sign to the right of ‘libraries,’ and add back in relevant libraries, beginning with C:\Epsilon Data\Menu. Do not add back in empty or irrelevant libraries. C:\Epsilon Data\Menu should be the top library in the list. (See page 18 for more details.)

g. Click OK in the lower right hand corner of the screen after adding the libraries to save the new settings. (Failing to click OK will result in the settings not being saved.) If necessary, click on the orange triangle in the upper right hand corner to the left of the black tractor to refresh your configuration settings. Configuring Epsilon libraries is complete.

B. Configuring the Scheduled Task for Maintenance of Books: a. From within the viewer, click on ‘Tools/Booksync’ to set the libraries up for synchronizing. (See page 21 for more details.) Click on the ‘save’ icon to save Booksync settings. You will need to click on the red ‘X’ in the upper right hand corner to exit Booksync. b. From within the viewer, click on tools/configuration/Booksync scheduler to bring up the configuration page for Booksync and click on ‘Enabled’ then click on ‘OK.’

Configuring the job EpsilonCatSync within the Task Scheduler is complete.


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C. Validating Booksync is Running Properly. a. After BookSync has run, navigate to the C:\Program Files\Agco\Epsilon\Reports folder and open the report that corresponds to the run time of the test. The files in the folder will be named according to the following guide : ‘BookSyncScheduler – YEARMONTHDAYHOURMINUTESECOND.log, where YEARMONTHDAYHOURMINUTESECOND corresponds to the year, month, day, hour, minute and second that the task was started. A name of ‘BookSyncScheduler – 20080806164842.log’ would correspond to a job that was initiated via the scheduled task of ‘EpsilonCatSync’ on August 6, 2008 at 4:48:42 PM.

b. Confirm that the report contains more than ‘AGCO Corporation 2008 copyright’ in the file. If it does, this validates the job has met the security requirements of the Microsoft application ‘Scheduled task.’ If it only contains ‘AGCO Corporation 2008 copyright, contact DSS for assistance in trouble-shooting the configuration changes.

c. You should also verify that the url’s in the file are spelled correctly by reviewing this report file. Testing of configuration changes is complete.


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Configuring Booksync on systems that REQUIRE passwords at login: A. Configuring Epsilon libraries: Open Epsilon viewer, navigate to tools\configuration\libraries and ensure that C:\Epsilon Data\Menu is the topmost library underneath ‘All Libraries.’ Make sure that only relevant libraries containing data are listed.

Configuring Epsilon libraries is complete.

B. Configuring the Scheduled Task for Maintenance of Books: a. From within the viewer, click on ‘Tools/Booksync’ to set the libraries up for synchronizing. (See page 21 for more details.) Click on the ‘save’ icon to save Booksync settings. You will need to click on the red ‘X’ in the upper right hand corner to exit Booksync. First click here b. Click on Tools/Configuration/Booksync scheduler to bring up the configuration screen for Booksync. Click on ‘Enabled,’ then on ‘Change Schedule.’

Then

click here

c. As installed, Booksync scheduler defaults to run as: ‘NTAUTHORITY\SYSTEM.’ THIS MUST BE CHANGED. In the box to the right of ‘RUN AS:,’ remove ‘NT AUTHORITY\SYSTEM’ and replace it with the login id of the user.


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d. Click on ‘set password’ and enter the password twice. Click on OK to save the id and password changes, and OK again to exit configuration tools. (Clicking on the red X will cancel the changes.)

NOTE: Should the user login requirements change, such as updating the password, the scheduled task must be updated to reflect the change under ‘scheduled task, run as’ in Booksync scheduler.

Configuring the job EpsilonCatSync within the Task Scheduler is complete.

C. Validating Booksync is Running Properly. a. After BookSync has run, navigate to the C:\Program Files\Agco\Epsilon\Reports folder and open the report that corresponds to the run time of the test. The files in the folder will be named according to the following guide : ‘BookSyncScheduler – YEARMONTHDAYHOURMINUTESECOND.log, where YEARMONTHDAYHOURMINUTESECOND corresponds to the year, month, day, hour, minute and second that the task was started. A name of ‘BookSyncScheduler – 20080806164842.log’ would correspond to a job that was initiated via the scheduled task of ‘EpsilonCatSync’ on August 6, 2008 at 4:48:42 PM.


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Epsilon 2.0 Version 2 0808 b. Confirm that the report contains more than ‘AGCO Corporation 2008 copyright’ in the file. If it does, this validates the job has met the security requirements of the Microsoft application ‘Scheduled task.’ If it only contains ‘AGCO Corporation 2008 copyright, contact DSS for assistance in trouble-shooting the configuration changes.

c. You should also verify that the url’s in the file are spelled correctly by reviewing this report file. Testing of configuration changes is complete.


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Special Instructions for Category Level Synchronization If you would like to maintain a library at a Category level, as opposed to the All Books level, you must follow BOTH steps in the instructions listed here: 1. Configure the BookSync options for the Library using the Tools>Booksync selection.

Highlight the desired Library, and use the following setup options: URL: http://epsilon.na.agcocorp.com/<>/books

Purge After: Immediately Synchronization Type: Synchronize Installed Books In the example to the right the Massey Ferguson library will be maintained for only: Tractors>Compact Parts Documents>Catalogs

2. Schedule the task using the Booksync Scheduler. Go to Tools, Configuration, and select the BookSync Scheduler option. Follow the Booksync options as outlined in the earlier BookSync Scheduler instructions.

The capability to synchronize at the category level is directly tied to using: Synchronize Installed Books with BookSync Scheduler


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Epsilon Uninstall To uninstall Epsilon, be sure that you have closed the Epsilon 2.0 application completely. After the application is closed, left-click on the start button in the lower left hand corner of your screen, and click on ‘Control Panel,’ as shown at left.

Click on the ‘Add or Remove Programs and Windows Components’ icon.

Search for the Epsilon 2.0 program file in the list. Click on the program name. This will open up the option to ‘change or remove’ the program. Click on the ‘Remove’ to begin the removal process.


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You will be prompted to confirm you are sure you want to remove Epsilon 2.0 from your computer. Click Yes.

You will see the following screens:

Once the application has been removed, you will be returned to the ‘Add or Remove Programs and Windows Components’ window, but the application ‘Epsilon 2.0’ will be gone.


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Epsilon 2.0 Version 2 0808 You may need to remove the shortcuts for Epsilon 2.0, Epsilon Configuration and BookSync from your desktop as shown below, if these are not automatically deleted as part of the add/remove programs process described above:

You will be prompted to confirm you wish to delete the shortcut (it may tell you that it is sending the shortcut to the recycle bin.) Click ‘YES’.

For any assistance, questions or suggestions concerning this manual or the Epsilon 2.0 program, please contact Dealer Support Services at 800.225.6782.


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Install Instructions

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