What’s KidZania What is KidZania Kuala Lumpur? KidZania Kuala Lumpur is an indoor family edutainment centre which offers an interactive learning and entertainment experience for kids in a kid-sized city to deliver the first-of-its-kind edutainment fun. The KidZania experience is about real-life experiences, empowering, inspiring and educating kids through role-play. With KidZania Kuala Lumpur being the 3rd KidZania state in South East Asia and the 11th in the world, KidZania – The City of Kids continues to evolve with new and improved facilities, activities, operation and content every time.
Real-life Experiences KidZania Kuala Lumpur is designed to encourage learning through role-playing activities. Featuring over 90 professions working within a real economy, KidZania allows kids to transcend the boundaries of the grown up world to play their part in a community and also experience the tricks-of-the-trade of their dream careers.
Empower Children Jobs in KidZania Kuala Lumpur reproduce scenarios that kids will face during adult life. This provides a way to positively influence how children relate and respond to an environment. Role-playing also gives children an opportunity to make their own decisions & develop a culture of continuous learning & accountability.
Safe & Conducive KidZania Kuala Lumpur is planned from the ground up with safety in mind. From wheelchair accessibility to round the clock supervision by our security personnel, rest assured that your child will be in good hands. You can also feel safer knowing that we have certified pediatric first-aid staff on duty at all times for emergencies.
Experience & Learn In KidZania Kuala Lumpur, children perform different jobs and professions pertaining to adult life. The visit is an educational and entertaining experience due to the many activities designed to support the comprehensive development of children.
Learn While You Play From keeping calm when flying through turbulent weather, visiting the bank to withdraw their salary or even the act of sanitizing their hands before preparing snacks, kids walk away from each job with knowledge that can be used in their lives. Real-world experiences provide each job with a sense of accomplishment that is invaluable.
Live Your Ambition With over 60 establishments and more than 90 activities available, children will be spoilt for choice when it comes to pursuing their dream career. In fact, for those who are not in a hurry, why not try them all and see where it leads. Each job allows the child to experience the challenges faced and gauge their own level of interest.
Meet New Friends Here, your child will meet, play and interact with many other children from all around the world. You can look forward to kids forming lifelong bonds of friendship that will encourage them to express themselves more actively with their new companions. Who knows, they may even pick up a language or two.
Opening Hours Visiting Times
Monday to Friday Single Session
10:00am
to 5:00pm
Morning Session
10:00am
to 3:00pm
Evening Session
4:00pm
to 9:00pm
Saturday, Sunday, School & Public Holidays
Entrance Fee Fees Structure
Age Ages: 0 – 1 Ages: 2 – 3 Ages: 4 – 17 Ages: 4 – 17 Ages: 18 – 59 Ages: 18 – 59 Ages: 60+
Guest Baby Toddler Kid (Malaysian) Kid (International) Adult (Malaysian) Adult (International) Senior
Fee Free RM 35 RM 55 RM 75 RM 35 RM 50 RM 30
Important Notice Guests with special needs – Kindly contact 1300 88 KIDZ (5439) to arrange for bookings.
Buying Your KidZania Kuala Lumpur Tickets
Purchasing Tickets Online Guests can pre-purchase their tickets online through our online ticketing system. Tickets can be bought as early as one-day in advance, or up to 3 months in advance.
Terms & Conditions TERMINOLOGY In these Terms and Conditions, the following words shall have the following meanings: “Company” Rakan Riang Sdn. Bhd. “Manageme The Management of Rakan Riang Sdn. Bhd.
nt” “Staff”
The staff, employees, coordinators, Zupervisors (Supervisors) and representatives of KidZania Kuala Lumpur
“Visitor(s)”
The company, firm or individuals present within KidZania Kuala Lumpur
“Ticket(s)”
The entry ticket and respective cost of that ticket into KidZania Kuala Lumpur
“Adult(s)”
Visitor(s) between the ages of 18 to 59
“Kids”
Visitor(s) between the ages of 4 to 17
“Toddlers”
Visitor(s) between the ages of 2 to 3
“Babies”
Visitor(s) between the ages of 0 to 1
“Seniors”
Visitor(s) of the age of 60 and above
DISCLAIMER The Company runs and operates this facility stipulates the following terms and conditions to customers who wish to enter KidZania Kuala Lumpur. Only visitor(s) who agree to these terms and conditions will be allowed to enter KidZania Kuala Lumpur. The Company may change these terms and conditions without prior notice. Visitors must agree in advance to follow these changes in the terms and conditions as well.
OPERATING HOURS KidZania Kuala Lumpur’s Operating Hours are as follows Monday to Friday • 10:00am to 5:00pm Saturday, Sunday, School & Public Holidays • 10:00am to 3:00pm (Morning Session) • 4:00pm to 9:00pm (Evening Session)
ADMISSION PRICES Visitor Malaysian
Babi Toddl Kids Adul Senio es ers ts rs Free RM 35 RM 55
RM 35
RM 30
Visitor NonMalaysian
Babi Toddl Kids Adul Senio es ers ts rs Free RM 35 RM 75
RM 50
RM 30
CONDITIONS OF ENTRY • •
Admission or entrance of Adults without Toddlers or Kids is prohibited. Kids under the age of 8 are not allowed to enter KidZania Kuala Lumpur without being accompanied by an Adult.
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Adults with Kids under the age 8 must remain inside KidZania Kuala Lumpur throughout the duration of the visit.
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Temporary exits are not allowed for Kids at all times.
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The Management and Staff of KidZania Kuala Lumpur reserve the right to refuse admission and/or to remove from KidZania Kuala Lumpur any person failing to comply with the Terms and Conditions.
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Official identification may be requested at the point of entry or at any time during the visit to KidZania Kuala Lumpur.
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The Staff of KidZania Kuala Lumpur reserves the right to conduct searches on Visitors’ bags upon entrance into KidZania Kuala Lumpur.
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The Management reserves the right to deny admission into KidZania Kuala Lumpur once it reaches its maximum Visitors capacity.
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In the event of any emergency procedures, all Visitors must follow the instructions given by the Management and Staff of KidZania Kuala Lumpur.
TICKETS • •
All Visitors entering KidZania Kuala Lumpur must have a valid entrance ticket. Tickets sold are non-refundable.
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Lost or stolen tickets will not be replaced.
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All tickets purchased will only be valid for the chosen session and date.
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Security bracelets are non-transferable.
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A convenience fee of RM 2.00 is charged for every transaction online.
PAYPAL INFORMATION •
For online purchases via PayPal, a temporary 1 USD charge might appear in the buyer’s transaction history as a temporary authorization by PayPal. This is to verify that the buyer’s credit card or debit card is in good order. The charge appears as ‘pending’ and is automatically removed after the full amount of the purchase is processed. This temporary charge also applies to
purchases that may have gone into a session timeout. It may take a few minutes or up to 30 days, depending on the card issuer, for the transaction to be removed and the USD 1.00 to be released to the buyer’s card. If the authorization charge remains on the buyer’s card after 30 days, we suggest the buyer contact the card issuer. For any issues related to PayPal, kindly contact PayPal’s Customer Service by logging onto PayPal at https://www.paypal.com/my/cgi-bin/webscr?cmd=_contact-phone and following their instructions there.
ESTABLISHMENTS • •
The Management reserves the right to alter or change the role playing activities and establishments if at any time it is deemed necessary to do so. Age restrictions may apply to certain establishments, please refer to the information board available at entrance of all establishments.
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Adults are not allowed to participate in the role play establishments.
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Adults are not allowed to queue on behalf of Kids to enter the establishments.
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Adults are welcomed to enter the following establishments – Theatre, Urbano’s House and Parent’s Lounge. The activities are limited, as indicated on the information board of these establishments.
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Babies, Toddlers and Kids are not allowed to enter the Parent’s Lounge.
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Some establishments in KidZania Kuala Lumpur may be temporarily closed for maintenance, remodelling and/or private events.
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The climbing and jumping over the railings, stands or any other structure is strictly prohibited.
PROHIBITIONS • •
The Management reserves the right to alter any terms and conditions without prior notice. Any persons that disrupt the harmony and peace of KidZania Kuala Lumpur will be requested to leave KidZania Kuala Lumpur without refund.
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No pets are allowed in KidZania Kuala Lumpur.
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No outside food and beverages are allowed inside KidZania Kuala Lumpur.
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Commercial photography and filming is strictly prohibited inside KidZania Kuala Lumpur.
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Theft or loss of personal belonging is at the Visitors’ risk.
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Drugs and weapons are strictly prohibited.
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Smoking is strictly prohibited in KidZania Kuala Lumpur.
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Visitors are not permitted to sell any goods, services or any other matter capable of being sold (including but not limited to tickets) within KidZania Kuala Lumpur.
MORE INFO For more information, kindly enquire with the Customer Service counter • •
T:1300-88-KIDZ (5439) F:+ 603 7839 9488
•
E:
[email protected]
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Alternatively, you may email your queries to
[email protected].
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KidZania Kuala Lumpur
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Curve NX 18 Jalan PJU 7/5, Mutiara Damansara, 47810 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
T
+ 1300 88 KIDZ (5439)
F
+ 603 7839 9488
E
[email protected] m.my •
Next: Online Ticketing
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Skip the queues and buy your tickets online.
Purchase Rules Before proceeding with your ticket purchase please read the kidzania.com.my Terms and Conditions of Purchase (the “Terms & Conditions”) carefully. These Terms & Conditions form the basis of the contract between you and Rakan Riang Sdn Bhd (“RRSB”), the owner and operator of the kidzania.com.my website.
No Cancelations, Exchanges or Refunds • •
Once confirmed, a ticket purchased on kidzania.com.my (“Ticket”) may not be cancelled, exchanged or refunded. Tickets are confirmed when full payment is received and when an official invoice and guest entry pass is sent to you.
Ticket Limits for Transaction •
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Tickets on kidzania.com.my is available for purchases of up to 10 people or less per transaction. For purchases of 11 people or more, kindly make a subsequent transaction for the additional purchase(s). Subsequent transaction(s) will be treated as a fresh transaction and Conditions of Entry will remain applicable.
No Reselling •
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Tickets must not be resold or offered for resale at a premium (including via online auction websites) or used for advertising, promoting or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods and services, either by the original Ticket purchaser or any subsequent bearer. If a Ticket is sold in breach of this condition, the Ticket may be cancelled without a refund and the bearer of the Ticket may be refused admission.
Official Invoice and Guest Entry Pass •
The Official Invoice and Guest Entry Pass shall be your valid pass to visit KidZania Kuala Lumpur and should be printed out and presented at the online ticketing counter prior to the session in order for you to gain admission.
Price Changes •
All prices are subject to change at any time and from time to time without prior notice until your Ticket purchase is confirmed.
Payment in Full • •
Upon acceptance of the booking, the Tickets must be paid for in full immediately. Once a booking has been paid in full and has been deemed confirmed, Tickets cannot be exchanged, cancelled or refunded.
KidZania Kuala Lumpur Disclaimer and Limitation of Liability •
•
KidZania Kuala Lumpur shall not be liable, apart from non-excludable liability, for any injury, death, damage, loss, accident, delays, generally or irregularity which may be occasioned either by reason of any defect in any venue, or vehicle or through the acts or omissions, defaults whether negligent or otherwise, of companies or persons engaged in connection with your Ticket purchase over whom we have no direct and exclusive control over. KidZania Kuala Lumpur shall not be liable whether in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence on our part including but not limited to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action.
Third Party Information • • •
KidZania Kuala Lumpur has utilised information provided by third parties and all attempts have been made to ensure the accuracy of this information. Alterations and amendments to such information may occur at any time and from time to time. KidZania Kuala Lumpur shall not be responsible for the accuracy of information provided and any alteration or amendment to such information.
Independence •
KidZania Kuala Lumpur is an independently owned and operated business. Any reference to specific events by KidZania Kuala Lumpur is not intended to imply nor should it be understood or assumed that KidZania Kuala Lumpur is endorsed by, sponsored by, approved by or otherwise affiliated with the organisers, promoters and/or sponsors of such events.
Enforceability •
If any part of these Terms & Conditions is held to be unenforceable, the unenforceable part must be given effect to the greatest extent possible and the remainder shall remain in full force and effect.
Laws and Jurisdiction •
These Terms & Conditions are governed by the laws of Malaysia. You irrevocably submit to the exclusive jurisdiction of the courts of
Find Your Booking Booking Information 1. Email 2. Mobile Kindly note Booking archive will only be kept up to 7 days after visit date. Please ensure email address & mobile number is correct for invoice retrieval purposes.
More Help? For more information, kindly enquire with the Customer Service counter. • •
T+ 1300 88 KIDZ (5439) F+ 603 7839 9488
•
E
[email protected]
Ground Level KidZania City Map Ground Level
Legend Stairs
Parents Welcome
Elevator
Children aged 1 to 3
Emergency Exit
4 years old and above
Earn KidZos
Maximum Height
Pay KidZos
Minimum Height
Fixed Schedules
Birthday Party Room (can be reserved)
Establishments Attractions Body Art Department Store Face Painting National Store Services 2
Job Information
3
CIMB Bank Vault
4
CIMB Bank
7
Sony Photo Lab
12
Secret Agent
15
Dentist
16
Beauty Salon
20
Window Washing
32
FITTERS – Fire Station
33
Alianz Insurance Company
34
KPJ Emergency Room
35
CTC Travel Agency
36
S.O.X. Mobile Phone Zone
37
Hoya Eye Care Centre
39
Jewellery Shop
40
PosLaju Courier Service
41
C.S.I.
Services 42
Jail
44
Courthouse
45
Police Station Food & Beverages
5
Marrybrown Burger Shop
27
Sushi King Sushi Bar Retail
17
Supermarket Motor Industry
22
Honda Car Dealership
23
BHPetrol Service Station
24
Car Wash
25
Auto Repair Shop Media
1
The New Straits Times Press
29
hitz.fm Radio Station Culture
6
Fashion Boutique
43
STABILO Arts & Crafts Studio Transportation
21
Honda Department of Motor Vehicles
26
Honda Driving Street
Utility 31
TNB Energy Control Centre
38
TM Telecommunications Centre Entertainment
8
Theatre
9
Acting Academy
10
Magic Studio Residential
18
Construction Site
19
Nippon Paint House Painting
30
The Big Flame Hotel Education
11
National College
14
Painting School
28
Ayam Brand Cooking School Fitness
13
100PLUS Wall Climbing Partners
•
Allianz Insurance
•
Ayam Brand
Partners
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BHPetrol
•
CIMB Bank
•
CTC Travel
•
FITTERS
•
hitz.fm
•
HONDA
•
HOYA
Partners
•
Nippon Paint
•
Marrybrown
•
New Straits Times
•
Berita Harian
•
PosLaju
•
Sony
•
Sushi King
Partners
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Stabilo
•
Tenaga Nasional Berhad
•
Telekom Malaysia Berhad
•
X Pax
•
100 Plus
