Sales and Distribution (SD) Overview
MM PP
SD
FI
Sales & Distribution
Financial Accounting
CO
Materials Mgmt.
Controlling
R/3
Production Planning
SM Service Management
QM
Quality Management
PM
Plant Maintenance
AM
Fixed Assets Mgmt.
Integrated Solution Client / Server Open Systems
PS WF Workflow
HR
IS
Human Resources
Industry Solutions
Project System
EC
Enterprise Controlling
Sales & Distribution
• Mechanisms to execute the business processes used in the selling, shipping and billing of products and services
• Tightly coupled data flow to the other SAP modules — Integration • Flexible and robust functionality that is tailored through configuration
SD Components
Master Data
Foreign Trade
Sales Support
Sales Info System
Sales Shipping Transportation
Billing
SD Overview — Master Data
• Detailed information about customers, materials and business partners • Flexible data structures that support the business environment
• Specialized master data to support sales order processing
SD Overview — Sales Support
• Provides the functionality to support the staff
involved in business development and customer service processes • Primary functions – Sales Prospects – Contact Persons – Competitors and Competitive Products – Sales Activities – Direct Marketing
SD Overview — Sales
•
Primary base for customer order management
•
Highly customizable • Sophisticated pricing •
Integrated ATP
•
Integrated credit management
•
Sampling of functions – Inquiries & Quotes – Sales Orders – Returns – Contracts & Scheduling Agreements – Consignment – Rush Orders & Cash Sales – Back Orders & Subsequent Deliveries – Credit & Debit Memo Requests
SD Overview — Shipping
• Main functions
– Picking, Packing & Inventory management – Generate Shipping Documents • Transportation Management – Routes – Transportation Scheduling • Delivery Scheduling, Returns Deliveries &
Stock Transfer
SD Overview — Billing
• Invoice Generation — automatic or manual • Comprehensive set of billing functions • Linked documents — e.g. invoice & credit
memo • Real-time integration with finance (FI) • Fully integrated and comprehensive pricing
SD Overview — S I S
• Flexible tool that allows one to collect, consolidate, and utilize data from sales and distribution processing
• A component of the Logistic Information System (LIS)
Sales & Distribution - Process Flow -
Supply Chain Process
Customer Order
Picking
Goods Issue
Final Payment Accounts Receivable
Billing
SAP Process Steps
Sales
Quotation
Sales Order
Shipping
Delivery Note
Picking
Billing
Billing
FI
Post Incoming
A/R
Payment
Post Goods Issue
Sales — Inquiry & Quotation
• Support pre-sales processes • Are time sensitive • Automatic availability check • Automatic pricing • No impact to FI
• Can be used as reference documents
Sales — Sales Order
• Core of customer order management • No impact to G/L • Can reference existing documents • Copies key information from master data
• Automated standard functions ... – – – – – – –
availability check MRP updating pricing credit check delivery scheduling export control shipping & route determination
Shipping — Delivery Note
• Initiates the shipping process • Control document for shipping processes — maintains status of each processing step • Re-confirms: availability, credit, foreign trade, delivery scheduling
• Facilitates transportation planning
Shipping — Picking & Packing
• Picking: Physical activity of moving goods from the warehouse for further processing (packing, loading)
• Packing: Determines packing materials and packing details
• Advanced processing includes, e.g. batch mgmt., serial number control
Shipping — Post Goods Issue
• Completes the shipping process • Typically performed when customer takes ownership • Updates inventory • Updates G/L accounts – Cost of goods sold – Inventory
Billing
• Generate customer invoice • Updates FI – Customer account – G/L accounts: revenue, discount, etc.
• Applies relevant pricing
• Updates customer credit
Sales & Distribution - Organizational Structures -
Sales Organization
Client 860 Pastime Corporation Company Code CC00 Domestic Sales Sales Organization So00
Europe Sales Organization EURO
Asia Pacific Sales Organization APAC Wholesale Distribution Channel WH
Direct Distribution Channel DI
Wholesale Distribution Channel WH
Retail Distribution Channel RE
Wholesale Distribution Channel WH
Baseball Division BB
Baseball Division BB
Baseball Division BB
Baseball Division BB
Softball Division SB
Softball Division SB
Softball Division SB
Cricket Division SB
Baseball Division BB
Sales Organization
• Sells and distributes products, negotiates terms of sales and is responsible for these business transactions • Critical organization element to the definition of business markets • A business transaction is linked to one Sales Organization
Distribution Channel
• Identifies how products and services reach the customer • Can be assigned to one or more Sales Organizations
Division
• Often times used to define product line • distribution Organization level to which customer specific information and requirements are maintained — e.g. pricing, partial delivery • Assigned to one or more Sales Organizations
Sales Area
• Organizational element comprised of: – Sales Organization – Distribution Channel – Division
• Will be used to link together the organizational aspects of sales to customers • Used for statistical analysis
Sales Area
Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Baseball Division BB
Softball Division SB
Wholesale Distribution Channel WH Baseball Division BB
Softball Division SB
Retail Distribution Channel RE Baseball Division BB
Softball Division SB
Sales Area
Domestic Sales Sales Organization SO00 Direct Distribution Channel DI Baseball Division BB
Softball Division SB
Wholesale Distribution Channel WH Baseball Division BB
Softball Division SB
Retail Distribution Channel RE Baseball Division BB
Softball Division SB
Sales Office
• Typically defines a territory or market area • Linked to one or more Sales Areas • Optional organization structure
Internal Sales Organization
Domestic Sales Area Western Sales Office
Eastern Sales Office
Sales Group
• Sales Group – Sub-division of a sales office, territory or market
Sales Person
• Sales Person – Defined in HR — Personnel Admin. – Specifically defines an individual rather than a position (sales rep.) in sales processing
Internal Sales Organization
Domestic Sales Area Western Sales Office Southwest Sales Group Sales Person
Sales Person
Eastern Sales Office Northwest Sales Group
Southeast Sales Group
Northeast Sales Group
Sales Person
Sales Person
Sales Person
Shipping Point & Loading Point
• Shipping Point – Location activities that performs all delivery related – Assigned a factory calendar – A delivery can be processed from only one shipping point
• Loading Point – A subdivision of the shipping point used for more specialized handling
Shipping Organization
Sioux Falls PLANT PT00
Freight Dock Shipping Pt SP00
Dock #1 Loading Pt D1
Dock #2 Loading Pt D2
Express Shipping Pt QUIK
Export Shipping Pt EXPT
Dock #3 Loading Pt EX
Dock #2 Loading Pt XP
Sales & Distribution - Master Data -
SD Master Data - Core Elements
Master Data
Pricing
Material Master — Sales: sales org. 1
Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing Foreign Trade: Import Data -General Data
Sales: text Basic Unit of Measure Division Material Group Sales Unit
Purchase order: text MRP 1 - 4 Forecasting
Delivering Plant Cash discount
Storage 1 - 2 Warehouse Management 1 - 2
-Tax data Country
Quality Management
Tax category Tax classification -Quantity stipulations
Min. order quantity Min. delivery quantity Delivery unit
Accounting 1 - 2 Costing 1 - 2
Material Master — General Data
Base Unit of Measure
The Base Unit of Measure is the unit of measure in which stocks are managed within your company.
Division
You may enter the Division which your product is in for sales (defaults if entered in the Basic data screen).
Material Group
A (freely definable) key that’s used to group several materials or services for analysis/reporting as well as search by match code.
Sales Unit
This is the unit of m easure in which the material is sold, if different from the base unit of measure.
Delivering Plant
Plant, from which the material is available for sale. This is a default value only.
Cash discount
Indicator used for materials, which allow for a cash discount.
Material Master — Tax data & Quantity stipulations
Tax d ata Country
Country
Tax category
Taxes, applicable to this material (e.g. Federal, State taxes in US, VAT in GB)
Tax classification
taxable, exempt
Quantity stipulations Min. order quantity
Min. quantity a customer can order (in base unit of measure).
Min. delivery quantity
Min. delivery quantity to a customer.
Delivery unit
Only multiples of this number will be delivered to the customer.
Material Master — Sales: sales org.
Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing Foreign Trade: Import Data
-Grouping terms
Sales: text Purchase order: text
Matl statistics group Material pricing grp
MRP 1 - 4 Forecasting Storage 1 - 2
Volume rebate group Acct assignment grp Commission group Item Category group
Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
Material Master — Grouping terms
Matl statistics group Material pricing grp
Helps to determine which data the system updates in the Logistics Information System (LIS). A way to group materials with similar pricing conditions.
Volume reb ate group A material ca n be assig ned to a volum e rebate gr oup (e.g. Low Rebate, High Rebate) if the material qualifies for rebate. Acct assignment grp
A grouping of materials with the same accounting requirements (used to determine revenue and sales deduction accounts)
Commission group
Several materials can be assigned to the same commission group, if the commission sharing betw een representatives is the same for these materials (e.g. Rep.A: 6%, Rep.B: 10%, Rep C: 12%).
Item C ategory group
pricing.
A grouping of ma terials, t hat he lps th e syste m dete rmine the Item Category. Item Category determines how a specific item is processed by system. E.g. a text item is not relevant for
Material Master — Sales: general/plant
Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing
General data Base unit Gross weight Net weight Avail. Check Shipping data (times in days) Trans. Grp LoadingGrp Packaging material data Matl grp ship. m atls General plant parameters Negative stock
Foreign Trade: Import Data Sales text Purchase order: text MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
Material Master — General data & Shipping data (times in days)
General data Base unit
The Base Unit of Measure is the unit of measure in which stocks are managed within your company.
Gross weight
In Base Units of Measure.
Net weight
In Base Units of Measure.
Avail. Check
Tells the system when to do an availability check, as well as which MRP elements (such as purchase orders, reservations) to include in the check.
Shipping data (times in days) Trans. Grp
Transportation groups are groups of materials t hat have the same transportation requirements. For example, all goods that need refrigeration.
Loading Grp
Loading groups d efine materials t hat h ave t he s ame l oading requirements, such as forklift truck, or crane.
Material Master — Packaging material data& General plant parameters
Packaging material data Matl grp ship. matls, or Material g roup s hipping m aterials
Freely definable group name, wh ich is u sed t o indicate groups of materials with similar shipping materials, such as liquids or bulk, for example.
General plant parameters Negative stock
Checkmark indicator, whichspecifies whether negative stock is allowed at that plant.
Material Master — Sales texts
Basic Data 1 - 2 Classification Sales: sales org. 1 - 2 Sales: general/plant Purchasing - S al e s t e x t s
Foreign Trade: Import Data
Te xt specific to the material and in an appropriate language.
Sales text Purchase order: text MRP 1 - 4 Forecasting Storage 1 - 2 Warehouse Management 1 - 2 Quality Management Accounting 1 - 2 Costing 1 - 2
Account Groups
• Account group determines which fields are to be used in defining customer master data
Field Status
Field status controls the use of each field within the customer master determining whether a field is required, optional, suppressed or display only Field status controls are also relevant to a specific activity — create, change, or display
Sales & Distribution - Customer Master -
Customer Master
General Data Sale s & Distribution Data
Company Code Data
Customer Master
• Centralized data for both SD & FI • Segmented into three sections – General data - address & communication – Company code data (FI) - banking and payment information related to FI – Sales data (SD) - pricing, delivery, output
• The sales data is specific to one sales area and is therefore dependent on the sales organization
Customer Master by Sales Area
Customer
• Sales Organization • Distribution Channel • Division
Customer Master — Address & Communication
G eneral Data — A ddres s Customer Name Search Term Street address, City, Postal code, Country Language
G eneral Data — Communication Telephone, Fax, Data numbers
Customer Master — Control Data G eneral data — C ontrol data Account control :
Vendor, Authorization Trading partner, Group key
Tax information :
Tax codes, Fiscal address Country code, City code VAT N, Tax jurisdiction code Equalization tax, Sole proprietor Tax on sls/pur.
Reference data / area : Industry:
International Locator No. TransportZone Express station Train station Location code
Customer Master — Marketing G eneral Data — Marketing
Classification :
Nielsen ID Customer classification Industry Industry codes
Operating figures : Annual sales Number of employees Fiscal year variant Sales prospecting : Legal status
Customer Master — Payment Transactions
G eneral Data — Payment Trans actions Bankdetails
Country Bank Key Account holder Bank Account Control Key Collection
Customer Master — Unloading Point
G eneral Data — Unloading points
Unloading point Customer factory calendar Default Unloading Point Goods receiving hours
Customer Master — Foreign Trade G eneral Data — Foreig n trade Country key for export control of customer Table of Denial Orders list (TDO) Special Designated Nationals list (SDN) Diversion High Risk Profile list (DHRP) Usage and Classification
Customer Master — Contact Persons
G eneral Data — C ontact pers ons Name Telephone number Department First name Form of address (e.g. Mr., Ms.) Function
Customer Master — Accounting Information
C ompany C ode Data A ccounting Information Accounting info
Reconciliation Account Sort key Head office
Interest calculation
Interest indicator Interest calculation frequency Last key date
Reference data
Buying group
Customer Master — Payment Transactions
C ompany C ode Data Payment Trans actions Payment data: Payment terms Tolerance group Automatic Payment Transactions: Payment methods Alternative payer Lockbox
Customer Master — Correspondence C ompany C ode Data Correspondence Du n n i n g d a t a : Correspondence :
Payment noticesto:
Dunning procedure Dunning recipient Account number at customer Customer user
Customer Sales Accounting Legal
Customer Master — Insurance
C ompany C ode Data Insurance
Export credit insurance : Policy number Institution number Amount insured Valid until Lead months Deductible
Customer Master — Sales
S ales Data — S ales area Sales order : Sales district Sales office Sales group Order probability Item proposal Account at customer Pricing / Statistics:
Price g roup Customer pricing procedure Price list type Customer statistical group
Customer Master — Shipping
S & D Data — S hipping
Shipping :
Delivery priority Shipping conditions Delivering plant Order combination Batch split allowed
Partial Delivery: Complete delivery Partial delivery of item Maximum part deliveries
Customer Master — Billing
S &D Data — Billing Billing section : Manual invoice main t. Rebate Pricing Billing schedule Invoice list schedule Delivery and payment terms : Incoterms Payment terms Accounting : Taxes:
Account assignment group Tax requirements for the customer
Customer Master — Partner Functions
S &D Data — Partner func tions The different partners are assigned • • • • •
SP BP PY SH …
Sold-to-party Bill-to-party Payer Ship-to-party additional Partner function(s)
Assigning Additional Partners — Siesta Baseball League - Vera Cruz, NM — Sold-to : Bill-to : Payer : Ship-to :
10018 10018 10018 10018
Sold-to Bill-to
Payer
Ship-to
— Siesta Baseball League - Vera Cruz, NM — Sold-to : Bill-to : Payer : Ship-to : Ship-to :
10018 Sold-to 10018 10018 Payer 10018 Bill-to 10249 - Bakersfield, CA
Ship-to
Ship-to
Sales & Distribution - Business Partners -
Business Partners
• Defines all of the parties involved in a business transaction and differentiates between their roles — customer, carrier, employees, customer contact, etc. • Through customizing the system automatically assigns partners to the customer master and to transactions S o l d - to
Ship-to
Bi l l - t o
Payer
Business Partners
• The system creates these four business partners by default. All four are required. • All four may be the same or may be different. • Since these are automatically assigned partners you may need to add additional partners to carry out your business transactions. S o l d -t o
S h i p - to
Bill-to
P a ye r
Business partners — Sold-to
• Customer that orders the goods perform all • Can primary partner functions — sold-to, ship-to, payer, bill-to
• Primary type of business partner • Cannot be linked to other sold-to partners
Sold-to Ship-to Bill-to Payer
Business partners — Ship-to
• Party that receives the goods • Can be created as an independent partner and linked to one or more sold-to partners
Sold-to Ship-to Bill-to Payer
Business partners — Bill-to
• Party that receives the invoice • Can be created as an independent partner and linked to one or more sold-to partners
Sold-to Ship-to Bill-to Payer
Business partners — Payer
Sold-to
• Party that sends the payment • Can be created as an independent partner and linked to one or more sold-to partners
Ship-to Bill-to Payer
Business Partners — Example
Sold-to
Sold-to
Ship-to
Bill-to
Ship-to
Ship-to
Payer
Ship-to
Ship-to
Ship-to
Sales & Distribution - Pricing -
Pricing • “World-class” functionality • Highly customizable & extendible • One of the most complex features of SAP • Used to determine the net price for a material or an order
Pricing Process
• Standard pricing calculates the gross price, then applies discounts, surcharges and applicable taxes to arrive at the final price final price = gross price - discounts + surcharges + taxes
• Cost-plus pricing determines the base cost and applies the appropriate discounts, surcharges and taxes final price = cost - discounts + surcharges + taxes
Pricing Components
• Pricing is based on a matrix of predefined and elements • custom Delivered element groups (a.k.a. conditions) – Prices – Discounts & Surcharges – Freight – Taxes
Pricing Procedure
• In short, the mechanism used to arrive
at the final price
• Considers all of the applicable pricing
conditions, e.g. material price, customer discount • Is assigned by: sales area, sold-to party and sales document type (e.g. sales order)
Pricing Procedure • The pricing procedure uses what SAP calls “the condition technique”. • The pricing condition technique starts with
the:
– Pricing Procedure which looks at – Conditions which use – Access Sequences which accesses – Condition tables which point to – A price, discount or other condition ($)
R/3 Pricing Process SALES DOC. ITEM
DETERMINE PRICING PROCEDURE FOR ITEM
DETERMINE ACCESS SEQUENCE FOR EVERY CONDITION TYPE IN PRICING PROCEDURE
SALES AREA & DOCUMENT TYPE & SOLD-TO
CONDITION TYPE AND ACCESS SEQUENCE ARE LINKED IN TABLE
UNIFORM
SALES DOC. SOLD PRICING AREA TYPE TO PROCEDURE
KEY
CONDITION TYPE
ACCESS SEQUENCE
PR00
PR00
US01
A
1
USSTD
KI00
KI00
US01
B
1
USALT
TX00
TX00
FR00
FR00
UK01
A
1
UKSTD
UK02
A
1
UKSTD
PRICING CONDITION CONDITION PROCEDURE TYPE USSTD
PRICE ELEMENT CONTROL PARAMETERS UPPER/LOWER LIMITS
USALT
PR00
PRICE
KI00
DISCOUNT
TX00
TAXES
FR00
FREIGHT
PR00
PRICE
KI01
DISCOUNT
ACCESS THE CONDITION RECORDS AND DETERMINE PRICE
CUSTOMER/MAT’L OR PRICE LIST/MAT’L OR
MATERIAL
PRICE THE ITEM
--$9.25 N/A
STOPS LOOKING AFTER FINDING FIRST VALUE
LOOK FOR CONDITION ACCESS OR RECORDS IN THIS ORDER SEQUENCE DER OF CONDITION TABLES PR00
01 02
KI00
03
MATERIAL
01
CUSTOMER/MATERIAL
02 03 ETC.
CUSTOMER/MATERIAL PRICE LIST TYPE/MAT’L
PRICE LIST TYPE/MAT’L
MATERIAL ETC.
Price Agreements
• Simple price agreements
• Detailed price agreements
– product – customer
– pricing scales – rebates
– customer & material
– customer expected price
– customer group & material
Specialized Master Data
• Customer Material Info. Record • Item Proposal • Listing & Exclusion • Product Substitution
Customer/Material Info. Record
• Defines a customer alias for a material & description, for example: Material # : Glove
Customer # : Pastime Glove
• Can further define attributes of the material, shipping and partial delivery information specific to the product and customer • Referenced in the sales order using the Ordering Party overview
Item Proposal • Used to define frequently ordered combinations or special assortments of products and quantities • Either products or products with quantities can be selected during order entry • An item proposal can be defined for a customer via the customer master record
Material Listing & Exclusion
• Used to control what products are available for a customer or group • Material Listing — defines products that can be sold to a customer
• Material Exclusion — defines products that cannot be sold to a customer
Product Substitution Material Determination
• Enables automatic or manual substitution of materials during sales order processing • Examples: – substitute a standard product with a promotional material – substitute based on a customer preference – substitute based on selection list (manual)
Customizing For Transactions Shipping Functions
• Shipping Point Determination – The shipping point is determined for each line item based on the shipping point determination – shipping point = shipping condition + loading group + delivering plant
Customizing For Transactions Shipping Functions
• Route Definition toroutes be traveled the – – Route Generic can beand used totransit simplytime define transit time
• Route Determination Proposed route = shipping point + destination country + transportation zone + shipping condition
Sales & Distribution - Transactions -
Business Document Types
Returns
Inquiry Quotation Sales Order
Contract Consignment Scheduling Agreement
Cash Sale Returnable Packaging
Rush Order Debit Memo
Credit Memo
Order Processing Functionality
• Delivery scheduling • Availability check • Transfer of requirements to MRP • Pricing • Credit check • Shipping point & route determination • Foreign trade & license processing • Document flow
Delivery Scheduling
• Automatic scheduling of essential shipping activities Calculated...using defined activity times ... Resulting in scheduled activity dates
• Determined using backward and forward scheduling rules
Delivery Scheduling
• Structure of sales documents Header Line item # 1 Schedule line # 1 Schedule line # 2 Line Item # 2 Schedule line # 1
Delivery Scheduling — Terminology
• Transportation lead time — time required to transportation • schedule Pick/Pack time — time required for picking and packing • Load time — time required to load • Transit time — time required to transport goods from shipping point to ship-to
Backward Scheduling
25 Order Date 25th
Material Availability 26th
Transp. Sched.
Loading
27th
Goods Issue
28th
Transp. Sched. Time (1 day)
Pick & Pack Time (2 days)
Requested Delv. Date
29th
31st
Loading Time
Transit Time
(1 day)
(2 days)
Forward Scheduling
27 Material Availability 26th
Order Date 27th
Transp. Sched.
Loading
27th
28th
Transp. Sched. Time
Requested Delv. Date 31st
Loading Time
Transit Time
(1 day)
(2 days)
(1 day)
Pick & Pack Time (2 days)
Goods Issue 29th
1 New Delv. Dat
Availability Check
• Determines the material availability date • Considers inward and outward movement of inventory — customizable • Influences partial deliveries by – proposing a quantity that can be delivered on the requested date (complete delivery) – determines the earliest date for full delivery – determines the number and dates for partial deliveries to fulfill the order
Availability Check
• In determining the material availability date the system canas: include specific stocks if selected, such – Safety stock – Stock in transfer – Quality inspection stock – Blocked stock – Restricted use stock
Transfer of Requirements to MRP
• Ordered quantities are passed to MRP (MM) • Controlled by the schedule line category • Blocking of documents can affect requirements passing — delivery block
Credit Check
• Efficient means to implement credit • • •
management Integrated with FI — via credit control area Automatically alerts when a credit check fails Comprehensive credit management reporting
Shipping Point & Route Determination
• A shipping point is determined for each line item — shipping point determination • A delivery can only be processed from one shipping point • Routes - route to be traveled & transit time are determined using customized rules • Routes can be used to simply define transit time
Shipping
Shipping Overview
• Comprehensive functionality to support picking, packing and loading functions • Work list and deadline monitoring
• Functions with backorder processing • Tightly coupled to the MM and FI modules
• Facility for transportation management
Shipping Overview
Order
Order
Order
Order Order
Delivery Delivery
Delivery Order Combination
Delivery
Delivery Partial Delivery
Complete Delivery
Shipping Overview
• Delivery creation activities – checks order and materials to determine if a delivery is possible — delivery block, incompleteness – confirms availability – confirms export/foreign trade requirements – determines total weight & volume
Shipping Overview
• Delivery creation activities – generates packing proposal – considers partial deliveries – updates route assignment – assigns picking location – determines batches – updates sales order — status, delivery qty
Deliveries & Delivery Notes
• The Delivery Note – Initiates the delivery process – Control mechanism for the process – Changes to delivery are allowable - products, quantities
Picking Delivery Note
Packing Status
Loading Post Goods Issue
Delivery Due List
• • • •
Produces a work-list of deliveries Encompasses deliveries and transfers Can be scheduled to run in batch Automatically combines deliveries
Picking
• Quantities based on delivery • Assigned date when picking should begin • Automated storage location assignment • Supports serial number tracking and batch management • Integrated with Warehouse Management (WM)
Packing
• Identifies which packaging is to be used for specified products • Identifies and updates accounts associated with returnable packaging
• Tracks the packed product by container
• Insures weight/volume restrictions are enforced
Goods Issue
• Event that indicates the change in ownership of the products • Reduces inventory • Automatically updates the G/L accounts • Ends the shipping process and prevents changes to the shipping documents
Goods Issue
Inventory General ledger
750
Cost of goods sold 750
Billing Overview
• Automated invoicing based on sales orders and/or deliveries • Functionality for processing credit/debit memos and rebates
• Integration with FI & CO-PA
• Updates customer’s credit data • Can create pro forma invoices
Automatic Account Assignment
• Defines the G/L accounts that billing entries are posted to — revenue, deduction, freight charges Application Condition Chart of Type Accounts V From Sales Doc.
Sales Org.
Cust Acct. Grp.
Account G/L Key Account
KOFI
CHRT
SOxx
01
ERL
610000
From Table
From Sales Doc.
From Sales Doc.
From Customer Master
From Pricing Proc
From Table
Billing Methods
Separate invoice per delivery
Order
Delivery
Invoice
Delivery
Invoice
Delivery Collective Invoice Invoice Split
Order
Delivery
Order
Delivery
Order
Delivery
Invoice
Invoice Invoice
Billing Documents
• Explicitly specify documents • Billing due list — builds a worklist of invoices that should be generated • Automatic posting to FI
Billing Documents
General ledger
Revenue 2000
Customer 2000
A/R recon. 2000
Billing Plans
• Periodic — total amount for a planned billing period Milestone — distributing the total amount over • multiple billing dates - typically used with the project system (PS) • Installment — evenly proportioned amounts and defined payment dates • Resource related — consumed resources such as service or consulting
SD Milestone Billing
Sales Order
Billing Plan
Sold-to : Q AZ Industries
Delivery Date : 0 6/20/97
Material : 546-dk1 Generator
Price
Billing date 11/20/96 01/20/97 04/20/97 05/20/97 06/20/97
D escription Contract Assembly Operational Acceptance Finalinvoice
% 10 40 40 10 --
Value
: $300,000
Billing Milestone block 30,000 x 120,000 x 120,000 x x 30,000 x x -x
Billing status x x
Outline Agreements • Contracts • Schedule Agreements
Contracts
• Defined quantities and validity period for a customer • The contract is fulfilled by orders placed against the contract - release orders
• Contracts are automatically updated through release order processing • Pricing can be assigned to a contract
Contracts
Contract Target Qty: 900 Order Qty: 700 .. . Contract Target Qty: 900 Order Qty: 750
Release Order Order Qty: 200
Release Order Order Qty: 150
Scheduling Agreements
• Defines specific product quantities and delivery dates for a customer • Schedule lines and processed through standard delivery processing • Availability check is performed during creation and quantities are passed to MRP • System automatically updates delivered quantities
Scheduling Agreements
Scheduling Agreement Date 05/15 06/15 07/15 08/15
Qty 100 100 200 300
Delivery 5/10 100 Delivery 6/10 100 Delivery 7/10 200 Delivery 8/10 300
Backorders Backorder Processing Rescheduling
Backorders
• Backorder processing – determines which orders have unconfirmed quantities by customer or material – sort the orders according to priority – assign available stock to outstanding orders or reassign confirmed quantities to high-profile orders
Backorders
• Rescheduling – updates the orders with the results of the availability check – can be used to manage the distribution of available inventory when demand is greater than supply
• Best if run in batch mode, rescheduling can be very time consuming
Customer Returns
Return Order Goods Receipt Quality Inspection Credit Memo
Customer Returns
1
2
3
Order
Return
Delivery
Invoice
Returns Delivery
Return to Inventory
Credit Memo
Customer Returns
• Returns document – Billing block can be proposed – Use the Order reason field to identify the reason for the return – Full access to pricing and ability to re-price
• Return delivery – Issues a goods receipt to place material into inventory
Customer Returns
• Credit memo – Billing block must be cleared from Return – Posts to FI – Can be processed in batch (background) – Can be processed collectively (grouped)
Output & Text
Communication — Output
Bar Coded
Printed Documents
Documents FAX SAP Document
Email
EDI Workflow
Communication — Output
• Output — traditional forms or electronic communications produced for internal or external partners
• Assigned to business partners & sales documents
• Definable media — EDI, fax, print • Highly customizable — Sapscript
Communication — Text
• Texts are used for internal and external communication • Created for business partners, materials, header or item level of sales documents — order, delivery, billing, picking lists
SIS Overview
• Flexible information system designed to support reportingbusiness planning, forecasting and • Pre-defined catalog of performance measures and reports • On-demand access to reports and exceptions • Data maintained in a separate database
Logistics Information System
• Inventory Management • Purchasing • Sales and Distribution • Production • Plant Maintenance
• Quality Management
Inventory Information System Standard Analysis
• Material • Plant • Storage Location • MRP Controller • Material Groupings
Purchasing Information System Standard Analysis
• Material • Vendor • Material Group • Purchasing Group • Purchasing Documents
Sales Information System Standard Analysis
• 5 Pre-defined drill-down reports – Customer – Material – Sales Organization – Shipping Point – SD Documents
Production Information System Standard Analysis
• Product Group • Material • Work Center • Production Resources and Tools
Reporting Tools
• Value display - absolute or percentage • Top N - top 10, top 100, etc. • Sorted - ascending or descending • ABC • Classification
• Graphics - 2D, 3D
