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Questionnaire for customer satisfaction for patanjali products
Impacts of Fringe Benefits on Job Satisfaction of employees
a study on how the fringe benefits impact the level of motivation in an employee and his performance as well.
EMPLOYEE JOB SATISFACTION QUESTIONNAIRE Job satisfaction of employees A) General Information (The following information will be used only for the purpose of analysis and will not be shared with anyone)
I.
Total number of years in this organization: Less than 1 year
1 – 5 years
6 - 10 years
11 - 15 years
Department: -------------------------------------------------------------------------------B) For the questions that follow, please use the following scale to express the extent to which you agree or disagree with the statement given in the questionnaire. Please tick: Fully Agree 1
Sometimes 2
Somewhat Disagree 3
Fully Disagree 4
Sr. No. Statements 1. Work Environment a) I get support and teamwork from other departments in the organization. b) I am provided with all resources to perform. c) The working conditions are good and safe. d)
2.
The organization structure facilitates teamwork, which enhances effective accomplishment of tasks. e) I get an opportunity to do innovative things at work. f) Management has created an open and comfortable work environment. Motivation/ Performance Appraisals a) I am recognized as an individual. b) The employee policy of the organization makes me feel that my
1
2
3
4
c) d) e) f)
job is important. The organization makes efforts to identify my strengths and weaknesses. The organization views its employees as assets. My views and participation are valued. People who are hardworking and results oriented are praised and rewarded in this organization.
3.
Job Relations a) My senior clearly defines my job responsibilities. b) My senior communicates to me the areas of improvement in my job. c) My senior is objective, in terms of tasks assigned and outcomes observed, while evaluating my feedback. d) My senior, or colleagues at work, seems to care about me as a person. e) In this organization the inter departmental communication is effective and reliable.
4.
Company policies A) Compensation a) The compensation paid in this organization is commensurate to the responsibilities shouldered. b) The compensation is satisfactorily reviewed from time to time. B) a) b)
C) a) b) c) D) a) b) c) d)
Assessment In this organization the tasks performed by an individual is assessed with reference to ones experience and expertise. The work accomplished by teams is periodically evaluated to check its effectiveness . Employee relaxation The organization gives adequate paid leave. Management is flexible and understands the importance of balancing my work and personal life. My organization shows respect for a diverse range of opinions, ideas and people. Other Policies/Schemes The insurance scheme provided by the organization helps in motivating the employees. The suggestion scheme provided by the organization helps in the welfare of the employees and benefits the organization. I am satisfied with the gratuity policy adopted by the organization. I feel secure about my job.
e) f)
I am accountable only to my boss. I understand the organization’s objective and try to achieve the same
5.
Which qualities you like in your senior, Please tick the desirable option: a) He/she practices the standards by setting personal example. b) He/she communicates effectively, open-minded and trustworthy. c) Does not hide any information pertaining to the department or the task I am involved in. d) Makes himself/herself easily accessible to discuss issues pertaining to our job and personal needs. e) He/she is a constant source of inspiration to all the team members.
6.
Please rate the following , as per the preference level where 1 is least preferred and 4 is most preferred : (Rate from 1to4) A) a) The organization regularly conducts cultural activities. b) The organization takes care of employees transportation problem. c) The organization contributes towards the employee’s child education scheme. d) The organization remembers your birthday and anniversary. B) a) b) c) d)
I can enjoy my late sitting if( Please tick the desired one) : It is for the completion of work. It provides extra money. It provides food/snacks. It provides compensation allowance.
Any suggestions: ________________________________________________________